Auto loans & leases
Consumer Financial Services auto loans & leases complaints
Consumers have filed 63 complaints about Consumer Financial Services's auto loans & leases, 9 in the last 12 months. Consumer Financial Services answered 77.8% on time and closed 0% with relief. See the whole Consumer Financial Services record.
Consumer Financial Services against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | Consumer Financial Services | 9 | 77.8% | 0% |
Latest Consumer Financial Services auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 10, 2023 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Dec 6, 2022 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Oct 4, 2022 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Jun 29, 2022 | Auto loans & leases | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jun 7, 2022 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Apr 29, 2022 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Nov 15, 2021 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Nov 11, 2021 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Mar 26, 2021 | Auto loans & leases | Struggling to pay your loanProblem after you declared or threatened to declare bankruptcy | Explained |
| Oct 5, 2020 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| May 29, 2020 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Apr 25, 2020 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Feb 28, 2020 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Feb 19, 2020 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Aug 17, 2019 | Auto loans & leases | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Apr 12, 2019 | Auto loans & leases | Struggling to pay your loanProblem after you declared or threatened to declare bankruptcy | Explained |
| Feb 18, 2019 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jan 15, 2019 | Auto loans & leases | Problems at the end of the loan or leaseProblem related to refinancing | Money back |
| Mar 13, 2018 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Feb 9, 2018 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Nov 5, 2017 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Oct 5, 2017 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Oct 2, 2017 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| May 15, 2017 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Apr 16, 2017 | Auto loans & leases | Managing the loan or lease | Explained |
| Aug 4, 2016 | Auto loans & leases | Managing the loan or lease | Explained |
| May 2, 2016 | Auto loans & leases | Managing the loan or lease | Explained |
| Mar 22, 2016 | Auto loans & leases | Managing the loan or lease | Money back |
| Feb 3, 2016 | Auto loans & leases | Problems when you are unable to pay | Explained |
| Jan 28, 2016 | Auto loans & leases | Managing the loan or lease | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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