Complaint log
Credit One complaint log
The newest complaints about Credit One, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 5, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Nov 4, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 18, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 12, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 11, 2026 | Debt collection | Threatened to contact someone or share information improperlyContacted you after you asked them to stop | Explained |
| Aug 30, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 25, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 21, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 10, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jun 7, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| May 28, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| May 17, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| May 12, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 4, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| May 1, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 30, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Apr 13, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Apr 13, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Apr 3, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 30, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 29, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Feb 4, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jan 9, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 29, 2023 | Payday & personal loans | Problem with the payoff process at the end of the loan | Explained |
| May 28, 2023 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jun 1, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 28, 2021 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Apr 7, 2021 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Mar 12, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Feb 10, 2021 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jan 16, 2021 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jan 7, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 31, 2020 | Debt collection | Threatened to contact someone or share information improperlyContacted you after you asked them to stop | Explained |
| Mar 12, 2020 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Feb 10, 2020 | Auto loans & leases | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Dec 11, 2019 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jul 24, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 6, 2018 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Dec 15, 2017 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Sep 27, 2017 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 13, 2017 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Explained |
| Feb 10, 2016 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Mar 24, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Jan 16, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt was discharged in bankruptcy | Explained |
| Nov 17, 2014 | Credit cards | Other | Explained |
| Oct 1, 2013 | Debt collection | Cont'd attempts collect debt not owedDebt resulted from identity theft | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works