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Debt collector · complaint record

Credit One complaints

Consumers have filed 46 complaints about Credit One since 2013, 22 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is attempts to collect debt not owed.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
46

Since October 2013

Last 12 months
22

new vs the year before

Answered on time
100%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
3

Newest: Nov 5, 2026

Rank
#502 of 1,963

Most complained-about debt collectors

Credit One complaints by month

The busiest month was May 2026 (5 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Credit One answered all time

  • Closed with explanation46100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Credit One complaints are about

  • Debt collection3678%
  • Credit reporting613%
  • Mortgages12%
  • Payday & personal loans12%
  • Auto loans & leases12%
  • Credit cards12%

Top Credit One problems

Inside "Attempts to collect debt not owed"

  • Debt is not yours 9
  • Debt was result of identity theft 2
  • Debt was paid 2
  • Debt was already discharged in bankruptcy and is no longer owed 1

Where Credit One complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Florida (14), Texas (7), North Carolina (3), Alabama (3), New York (3).

Credit One compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8Credit OneDebt collection-22new100%0%-

Compare side by side: Credit One vs Green Square · Credit One vs EMoneyUSA · Credit One vs Mullooly Jeffrey Rooney & Flynn · Credit One vs Credit World Services

What people say about Credit One

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Latest Credit One complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Nov 5, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtALExplainedYes
Nov 4, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNCExplainedYes
Oct 18, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNCExplainedYes
Oct 12, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportOHExplainedYes
Sep 11, 2026Debt collectionThreatened to contact someone or share information improperlyContacted you after you asked them to stopTXExplainedYes
Aug 30, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursSCExplainedYes
Aug 25, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Jul 21, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Jun 10, 2026Credit reportingIncorrect information on your reportAccount status incorrectFLExplainedYes
Jun 7, 2026Credit reportingIncorrect information on your reportAccount information incorrectNCExplainedYes
May 28, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseALExplainedYes
May 17, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes

Questions about Credit One

How many complaints does Credit One have?

Credit One has 46 complaints on record since October 2013, including 22 in the last 12 months and 3 in the last 30 days. That makes it number 1,027 of every company by complaints this year.

Does Credit One respond to complaints?

Yes. Credit One answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.

What do people complain about most with Credit One?
Is Credit One legit?

Credit One is a real company with a public complaint record: consumers have complained about it 46 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Credit One legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Credit One?

Complain to Credit One in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Credit One complaints come from?

Most come from Florida (14), Texas (7), North Carolina (3). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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