Lender · complaint record
Credit Shop complaints
Filed under Credit Shop, Incorporated
Consumers have filed 11 complaints about Credit Shop since 2014, none in the last 12 months. It answered 72.7% on time and closed 9% with relief for the customer. The most common problem is attempts to collect debt not owed.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 11
- Last 12 months
- 0
- Answered on time
- 72.7%
- Closed with relief
- 9%
- Last 30 days
- 0
- Rank
- -
Since December 2014
new vs the year before
Industry: 94.7%
Typical lender: 6%
Newest: Feb 8, 2021
Credit Shop complaints by month
The busiest month was December 2014 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Credit Shop answered all time
- Closed with non-monetary relief19.1%
- Closed with explanation981.8%
- Closed19.1%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Credit Shop complaints are about
Top Credit Shop problems
Inside "Attempts to collect debt not owed"
- Debt was paid 2
- Debt is not yours 1
Credit Shop compared with other personal & payday lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | SoLo FundsPayday & personal loans | 27 | 29 | F |
| 2 | AAA Auto Title LoansPayday & personal loans | 77 | 29 | B |
| 3 | PowerpayPayday & personal loans | 55 | 26 | C |
| 4 | AmeriCashPayday & personal loans | 10 | 26 | F |
| 5 | DLC, LLCPayday & personal loans | 63 | 26 | C |
| 6 | Boost Your ScorePayday & personal loans | 45 | 25 | D |
| 7 | Special FinancingPayday & personal loans | 60 | 25 | C |
| 8 | Credit ShopPayday & personal loans | - | 0 | - |
Compare side by side: Credit Shop vs SoLo Funds · Credit Shop vs AAA Auto Title Loans · Credit Shop vs Powerpay · Credit Shop vs AmeriCash
What people say about Credit Shop
All experiencesNo experiences with Credit Shop yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Credit Shop complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Feb 8, 2021 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Fixed |
| Nov 3, 2020 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 5, 2020 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jun 24, 2020 | Payday & personal loans | Struggling to pay your loan | Explained |
| Oct 2, 2019 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Mar 19, 2019 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Sep 23, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 16, 2018 | Payday & personal loans | Incorrect information on your reportInformation belongs to someone else | Explained |
| Nov 20, 2016 | Payday & personal loans | Charged fees or interest I didn't expect | Explained |
| Feb 15, 2016 | Payday & personal loans | Problems when you are unable to pay | Explained |
| Dec 24, 2014 | Payday & personal loans | Managing the loan or lease | Closed |
Questions about Credit Shop
How many complaints does Credit Shop have?
Credit Shop has 11 complaints on record since December 2014, including 0 in the last 12 months and 0 in the last 30 days.
Does Credit Shop respond to complaints?
Yes. Credit Shop answered 72.7% of its complaints on time (within 15 days) and closed 9% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Credit Shop?
The most common problems are attempts to collect debt not owed (3), incorrect information on your report (2), managing the loan or lease (1).
Is Credit Shop legit?
Credit Shop is a real company with a public complaint record: consumers have complained about it 11 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Credit Shop legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Credit Shop?
Complain to Credit Shop in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Credit Shop complaints come from?
Most come from Florida (5), California (4), Texas (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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