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Complaint log

CrossCheck complaint log

The newest complaints about CrossCheck, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jul 11, 2025Credit reportingProblem with fraud alerts or security freezesPRExplainedYes
Jul 10, 2025Credit reportingProblem with fraud alerts or security freezesPRExplainedYes
Jul 9, 2025Credit reportingProblem with fraud alerts or security freezesNJExplainedYes
Jul 3, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountLAExplainedYes
Jun 16, 2025Credit reportingProblem with fraud alerts or security freezesFLExplainedNo
May 27, 2025Credit reportingProblem with fraud alerts or security freezesPRExplainedYes
May 23, 2025Credit reportingProblem with fraud alerts or security freezesTXExplainedYes
May 23, 2025Credit reportingIncorrect information on your reportPersonal information incorrectKYExplainedYes
May 14, 2025Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreTXExplainedYes
May 11, 2025Credit reportingProblem with fraud alerts or security freezesPRExplainedYes
May 11, 2025Credit reportingProblem with fraud alerts or security freezesPRExplainedYes
May 11, 2025Credit reportingProblem with fraud alerts or security freezesPRExplainedYes
May 10, 2025Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreMAExplainedYes
May 10, 2025Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreMAExplainedYes
May 10, 2025Credit reportingProblem with fraud alerts or security freezesPRExplainedYes
May 9, 2025Credit reportingProblem with fraud alerts or security freezesPRExplainedYes
May 9, 2025Credit reportingProblem with fraud alerts or security freezesPRExplainedYes
May 6, 2025Credit reportingUnable to get your credit report or credit scoreProblem getting your free annual credit reportTXExplainedYes
Apr 22, 2025Credit reportingImproper use of your reportReporting company used your report improperlyFLExplainedYes
Apr 20, 2025Credit reportingIncorrect information on your reportOld information reappears or never goes awayILExplainedYes
Apr 20, 2025Credit reportingImproper use of your reportReporting company used your report improperlyFLExplainedYes
Apr 8, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountFLExplainedYes
Apr 8, 2025Credit reportingProblem with fraud alerts or security freezesNJExplainedYes
Apr 7, 2025Credit reportingProblem with fraud alerts or security freezesNJExplainedYes
Mar 31, 2025Credit reportingProblem with fraud alerts or security freezesTXExplainedYes
Mar 30, 2025Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreNYExplainedYes
Mar 30, 2025Credit reportingImproper use of your reportReporting company used your report improperlyCTExplainedYes
Mar 28, 2025Credit reportingImproper use of your reportReporting company used your report improperlyFLExplainedYes
Mar 28, 2025Credit reportingProblem with fraud alerts or security freezesFLExplainedYes
Mar 27, 2025Credit reportingProblem with fraud alerts or security freezesPRExplainedYes
Mar 27, 2025Credit reportingProblem with fraud alerts or security freezesTXExplainedYes
Mar 23, 2025Credit reportingImproper use of your reportReport provided to employer without your written authorizationCTExplainedYes
Mar 15, 2025Credit reportingUnable to get your credit report or credit scoreProblem getting your free annual credit reportNYExplainedYes
Mar 6, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseCTExplainedYes
Feb 15, 2025Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreTXExplainedYes
Feb 14, 2025Credit reportingUnable to get your credit report or credit scoreProblem getting your free annual credit reportGAExplainedYes
Feb 5, 2025Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreGAExplainedYes
Feb 5, 2025Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreKSExplainedYes
Feb 3, 2025Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreNYExplainedYes
Feb 1, 2025Credit reportingUnable to get your credit report or credit scoreProblem getting your free annual credit reportTXExplainedYes
Jan 28, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftTXExplainedYes
Jan 23, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseVAExplainedYes
Dec 30, 2024Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Dec 15, 2024Debt collectionWritten notification about debtDidn't receive enough information to verify debtAZExplainedYes
Dec 4, 2024Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreMDExplainedYes
Dec 4, 2024Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreTXExplainedYes
Dec 3, 2024Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreGAExplainedYes
Dec 3, 2024Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreFLExplainedYes
Nov 30, 2024Debt collectionFalse statements or representationImpersonated attorney, law enforcement, or government officialFLExplainedYes
Nov 27, 2024Credit reportingUnable to get your credit report or credit scoreProblem getting your free annual credit reportTXExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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