Complaint log
CrossCheck complaint log
The newest complaints about CrossCheck, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 11, 2025 | Credit reporting | Problem with fraud alerts or security freezes | Explained |
| Jul 10, 2025 | Credit reporting | Problem with fraud alerts or security freezes | Explained |
| Jul 9, 2025 | Credit reporting | Problem with fraud alerts or security freezes | Explained |
| Jul 3, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jun 16, 2025 | Credit reporting | Problem with fraud alerts or security freezes | Explained |
| May 27, 2025 | Credit reporting | Problem with fraud alerts or security freezes | Explained |
| May 23, 2025 | Credit reporting | Problem with fraud alerts or security freezes | Explained |
| May 23, 2025 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| May 14, 2025 | Credit reporting | Unable to get your credit report or credit scoreOther problem getting your report or credit score | Explained |
| May 11, 2025 | Credit reporting | Problem with fraud alerts or security freezes | Explained |
| May 11, 2025 | Credit reporting | Problem with fraud alerts or security freezes | Explained |
| May 11, 2025 | Credit reporting | Problem with fraud alerts or security freezes | Explained |
| May 10, 2025 | Credit reporting | Unable to get your credit report or credit scoreOther problem getting your report or credit score | Explained |
| May 10, 2025 | Credit reporting | Unable to get your credit report or credit scoreOther problem getting your report or credit score | Explained |
| May 10, 2025 | Credit reporting | Problem with fraud alerts or security freezes | Explained |
| May 9, 2025 | Credit reporting | Problem with fraud alerts or security freezes | Explained |
| May 9, 2025 | Credit reporting | Problem with fraud alerts or security freezes | Explained |
| May 6, 2025 | Credit reporting | Unable to get your credit report or credit scoreProblem getting your free annual credit report | Explained |
| Apr 22, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Apr 20, 2025 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Apr 20, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Apr 8, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Apr 8, 2025 | Credit reporting | Problem with fraud alerts or security freezes | Explained |
| Apr 7, 2025 | Credit reporting | Problem with fraud alerts or security freezes | Explained |
| Mar 31, 2025 | Credit reporting | Problem with fraud alerts or security freezes | Explained |
| Mar 30, 2025 | Credit reporting | Unable to get your credit report or credit scoreOther problem getting your report or credit score | Explained |
| Mar 30, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 28, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 28, 2025 | Credit reporting | Problem with fraud alerts or security freezes | Explained |
| Mar 27, 2025 | Credit reporting | Problem with fraud alerts or security freezes | Explained |
| Mar 27, 2025 | Credit reporting | Problem with fraud alerts or security freezes | Explained |
| Mar 23, 2025 | Credit reporting | Improper use of your reportReport provided to employer without your written authorization | Explained |
| Mar 15, 2025 | Credit reporting | Unable to get your credit report or credit scoreProblem getting your free annual credit report | Explained |
| Mar 6, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Feb 15, 2025 | Credit reporting | Unable to get your credit report or credit scoreOther problem getting your report or credit score | Explained |
| Feb 14, 2025 | Credit reporting | Unable to get your credit report or credit scoreProblem getting your free annual credit report | Explained |
| Feb 5, 2025 | Credit reporting | Unable to get your credit report or credit scoreOther problem getting your report or credit score | Explained |
| Feb 5, 2025 | Credit reporting | Unable to get your credit report or credit scoreOther problem getting your report or credit score | Explained |
| Feb 3, 2025 | Credit reporting | Unable to get your credit report or credit scoreOther problem getting your report or credit score | Explained |
| Feb 1, 2025 | Credit reporting | Unable to get your credit report or credit scoreProblem getting your free annual credit report | Explained |
| Jan 28, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jan 23, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Dec 30, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Dec 15, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Dec 4, 2024 | Credit reporting | Unable to get your credit report or credit scoreOther problem getting your report or credit score | Explained |
| Dec 4, 2024 | Credit reporting | Unable to get your credit report or credit scoreOther problem getting your report or credit score | Explained |
| Dec 3, 2024 | Credit reporting | Unable to get your credit report or credit scoreOther problem getting your report or credit score | Explained |
| Dec 3, 2024 | Credit reporting | Unable to get your credit report or credit scoreOther problem getting your report or credit score | Explained |
| Nov 30, 2024 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | Explained |
| Nov 27, 2024 | Credit reporting | Unable to get your credit report or credit scoreProblem getting your free annual credit report | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works