Complaint log
CURO complaint log
The newest complaints about CURO, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 22, 2023 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 10, 2023 | Debt collection | Threatened to contact someone or share information improperlyContacted your employer | Explained |
| Aug 4, 2023 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 23, 2023 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 9, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jul 7, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Jun 28, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 11, 2023 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| May 11, 2023 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| May 4, 2023 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| May 1, 2023 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Apr 26, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Apr 26, 2023 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Apr 23, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Apr 21, 2023 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Apr 21, 2023 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Apr 18, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Apr 14, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Apr 12, 2023 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Apr 12, 2023 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Apr 10, 2023 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Apr 6, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Mar 31, 2023 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Mar 27, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 26, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 20, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Mar 16, 2023 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Mar 14, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 14, 2023 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Mar 11, 2023 | Payday & personal loans | Incorrect information on your reportAccount information incorrect | Explained |
| Mar 11, 2023 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Mar 10, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 9, 2023 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Mar 6, 2023 | Payday & personal loans | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Feb 17, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Feb 11, 2023 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Feb 11, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Feb 10, 2023 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Feb 7, 2023 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Feb 5, 2023 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Feb 3, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 2, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 30, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jan 26, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jan 24, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 23, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jan 21, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jan 13, 2023 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jan 12, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 12, 2023 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works