Complaint log
CURO complaint log
The newest complaints about CURO, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 12, 2023 | Credit reporting | Incorrect information on your reportAccount status incorrect | Fixed |
| Jan 11, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jan 9, 2023 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jan 7, 2023 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jan 6, 2023 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jan 6, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 5, 2023 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jan 5, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 5, 2023 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Jan 4, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 4, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 4, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 3, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 3, 2023 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jan 3, 2023 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jan 3, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 2, 2023 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Jan 1, 2023 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Dec 30, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Dec 30, 2022 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Dec 30, 2022 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Dec 29, 2022 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Dec 28, 2022 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Dec 28, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 27, 2022 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Dec 26, 2022 | Payday & personal loans | Loan payment wasn't credited to your account | Explained |
| Dec 23, 2022 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Dec 22, 2022 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Dec 22, 2022 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Dec 21, 2022 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Dec 20, 2022 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Dec 20, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 19, 2022 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Dec 18, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Dec 18, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Dec 16, 2022 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Dec 15, 2022 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Dec 15, 2022 | Payday & personal loans | Can't stop withdrawals from your bank account | Explained |
| Dec 15, 2022 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Dec 14, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 14, 2022 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Dec 14, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 13, 2022 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Dec 13, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Dec 12, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Dec 12, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 10, 2022 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Dec 9, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Dec 9, 2022 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Dec 9, 2022 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works