Complaint log
CURO complaint log
The newest complaints about CURO, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 3, 2024 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Nov 18, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Nov 14, 2024 | Payday & personal loans | Struggling to pay your loan | Explained |
| Nov 11, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 1, 2024 | Payday & personal loans | Problem with the payoff process at the end of the loan | Explained |
| Oct 22, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 20, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 4, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 3, 2024 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 23, 2024 | Payday & personal loans | Getting a line of credit | Explained |
| Aug 23, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
| Aug 18, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 7, 2024 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| Aug 3, 2024 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jul 29, 2024 | Payday & personal loans | Getting the loan | Explained |
| Jul 29, 2024 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jul 9, 2024 | Payday & personal loans | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| Jun 13, 2024 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Fixed |
| Jun 3, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jun 2, 2024 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Fixed |
| May 30, 2024 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| May 26, 2024 | Credit reporting | Incorrect information on your reportAccount information incorrect | Fixed |
| May 9, 2024 | Payday & personal loans | Problem with the payoff process at the end of the loan | Fixed |
| May 7, 2024 | Credit reporting | Incorrect information on your reportAccount status incorrect | Fixed |
| May 5, 2024 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| May 3, 2024 | Payday & personal loans | Charged fees or interest you didn't expect | Money back |
| Apr 25, 2024 | Credit reporting | Incorrect information on your reportAccount information incorrect | Fixed |
| Apr 17, 2024 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Apr 9, 2024 | Prepaid & gift cards | Trouble using the cardTrouble getting information about the card | Explained |
| Mar 29, 2024 | Payday & personal loans | Problem when making payments | Fixed |
| Mar 26, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 12, 2024 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 4, 2024 | Debt collection | Communication tacticsFrequent or repeated calls | Fixed |
| Feb 26, 2024 | Credit reporting | Incorrect information on your reportAccount status incorrect | Money back |
| Feb 20, 2024 | Credit reporting | Incorrect information on your reportAccount information incorrect | Money back |
| Jan 19, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jan 11, 2024 | Payday & personal loans | Incorrect information on your reportAccount information incorrect | Explained |
| Dec 9, 2023 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Nov 9, 2023 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Nov 6, 2023 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Nov 5, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 28, 2023 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Oct 27, 2023 | Payday & personal loans | Problem with the payoff process at the end of the loan | Explained |
| Sep 19, 2023 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 15, 2023 | Prepaid & gift cards | Unexpected or other fees | Explained |
| Sep 3, 2023 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Aug 29, 2023 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | Explained |
| Aug 25, 2023 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Aug 23, 2023 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 22, 2023 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works