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Complaint log

Customer Care Global complaint log

The newest complaints about Customer Care Global, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 9, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountINExplainedYes
Sep 25, 2026Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Sep 23, 2026Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingOHExplainedYes
Jul 6, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountWIExplainedYes
Jun 2, 2026Credit reportingProblem with fraud alerts or security freezesAZExplainedYes
May 30, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMIExplainedYes
May 15, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Apr 23, 2026Debt relief & credit repairConfusing or missing disclosuresTXExplainedYes
Apr 7, 2026Debt collectionCommunication tacticsFrequent or repeated callsFLExplainedYes
Mar 12, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNCExplainedYes
Feb 26, 2026Debt collectionElectronic communicationsFrequent or repeated messagesCAExplainedYes
Feb 20, 2026Debt collectionCommunication tacticsCalled before 8am or after 9pmCAExplainedYes
Feb 14, 2026Debt collectionThreatened to contact someone or share information improperlyContacted you after you asked them to stopCAExplainedYes
Feb 10, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Feb 5, 2026Payday & personal loansCharged fees or interest you didn't expectKSExplainedYes
Jan 26, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtUTExplainedYes
Jan 7, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedGAExplainedYes
Jan 5, 2026Payday & personal loansCharged fees or interest you didn't expectFLExplainedYes
Dec 23, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtCAExplainedYes
Dec 5, 2025Debt collectionWritten notification about debtDidn't receive notice of right to disputeORExplainedYes
Dec 3, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountLAExplainedYes
Nov 22, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftMOExplainedYes
Sep 11, 2025Debt collectionAttempts to collect debt not owedDebt was paidOHExplainedYes
Jul 7, 2025Debt collectionCommunication tacticsFrequent or repeated callsTXExplainedYes
Apr 30, 2025Debt collectionCommunication tacticsFrequent or repeated callsWAExplainedYes
Apr 16, 2025Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languageVAExplainedYes
Mar 31, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Mar 11, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtGAExplainedYes
Mar 7, 2025Debt collectionElectronic communicationsYou told them to stop contacting you, but they keep tryingCOExplainedYes
Mar 4, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Feb 19, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtVAExplainedYes
Jan 15, 2025Debt collectionAttempts to collect debt not owedDebt was paidVAExplainedYes
Dec 31, 2024Debt collectionAttempts to collect debt not owedDebt is not yoursMIExplainedYes
Dec 5, 2024Debt collectionWritten notification about debtNotification didn't disclose it was an attempt to collect a debtMIExplainedYes
Nov 6, 2024Debt collectionFalse statements or representationAttempted to collect wrong amountMIExplainedYes
Sep 26, 2024Debt collectionFalse statements or representationAttempted to collect wrong amountNVExplainedYes
Sep 17, 2024Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtNJExplainedYes
Aug 20, 2024Debt collectionElectronic communicationsFrequent or repeated messagesMIExplainedYes
Jul 16, 2024Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Mar 24, 2024Debt collectionElectronic communicationsFrequent or repeated messagesHIExplainedYes
Jan 31, 2024Debt collectionAttempts to collect debt not owedDebt was paidAEExplainedYes
Oct 29, 2023Credit reportingIncorrect information on your reportInformation belongs to someone elseCOExplainedYes
Aug 18, 2023Debt collectionAttempts to collect debt not owedDebt was result of identity theftWAExplainedYes
Jul 17, 2023Payday & personal loansReceived a loan you didn't apply forMOExplainedYes
May 10, 2023Debt collectionAttempts to collect debt not owedDebt is not yoursMIExplainedYes
Mar 19, 2023Debt collectionCommunication tacticsCalled before 8am or after 9pmCAFixedYes
Sep 2, 2022Debt collectionAttempts to collect debt not owedDebt was result of identity theftMTExplainedYes
Jan 25, 2021Debt collectionThreatened to contact someone or share information improperlyContacted your employerLAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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