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Debt collector · complaint record

Customer Care Global complaints

Consumers have filed 48 complaints about Customer Care Global since 2021, 22 of them in the last 12 months (+83% on the year before). It answered 100% on time and closed 0% with relief for the customer. The most common problem is attempts to collect debt not owed.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
48

Since January 2021

Last 12 months
22

+83% vs the year before

Answered on time
100%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
0

Newest: Oct 9, 2026

Rank
#502 of 1,963

Most complained-about debt collectors

Customer Care Global complaints by month

The busiest month was February 2026 (5 complaints). Complaints in the last 12 months are up 83% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How Customer Care Global answered all time

  • Closed with non-monetary relief12.1%
  • Closed with explanation4797.9%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Customer Care Global complaints are about

Top Customer Care Global problems

Inside "Attempts to collect debt not owed"

  • Debt is not yours 8
  • Debt was result of identity theft 3
  • Debt was paid 3

Where Customer Care Global complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: California (7), Michigan (6), Texas (5), Florida (3), Virginia (3).

Customer Care Global compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8Customer Care GlobalDebt collection-22+83%100%0%-

Compare side by side: Customer Care Global vs Green Square · Customer Care Global vs EMoneyUSA · Customer Care Global vs Mullooly Jeffrey Rooney & Flynn · Customer Care Global vs Credit World Services

What people say about Customer Care Global

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Latest Customer Care Global complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Oct 9, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountINExplainedYes
Sep 25, 2026Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Sep 23, 2026Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingOHExplainedYes
Jul 6, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountWIExplainedYes
Jun 2, 2026Credit reportingProblem with fraud alerts or security freezesAZExplainedYes
May 30, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMIExplainedYes
May 15, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Apr 23, 2026Debt relief & credit repairConfusing or missing disclosuresTXExplainedYes
Apr 7, 2026Debt collectionCommunication tacticsFrequent or repeated callsFLExplainedYes
Mar 12, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNCExplainedYes
Feb 26, 2026Debt collectionElectronic communicationsFrequent or repeated messagesCAExplainedYes
Feb 20, 2026Debt collectionCommunication tacticsCalled before 8am or after 9pmCAExplainedYes

Questions about Customer Care Global

How many complaints does Customer Care Global have?

Customer Care Global has 48 complaints on record since January 2021, including 22 in the last 12 months and 0 in the last 30 days. That makes it number 1,027 of every company by complaints this year.

Does Customer Care Global respond to complaints?

Yes. Customer Care Global answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.

What do people complain about most with Customer Care Global?
Is Customer Care Global legit?

Customer Care Global is a real company with a public complaint record: consumers have complained about it 48 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Customer Care Global legit? for the signals, red flags and how to protect yourself.

Are complaints about Customer Care Global going up or down?

Up. There were 22 complaints in the last 12 months against 12 in the 12 before (+83%). See every month.

How do I file a complaint against Customer Care Global?

Complain to Customer Care Global in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Customer Care Global complaints come from?

Most come from California (7), Michigan (6), Texas (5). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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