Debt collector · complaint record
Denefits complaints
Filed under Denefits LLC
Consumers have filed 255 complaints about Denefits since 2022, 85 of them in the last 12 months (+29% on the year before). It answered 100% on time and closed 4% with relief for the customer - less often than a typical debt collector. The most common problem is incorrect information on your report.
Average response record. How it works
- Complaints on record
- 255
- Last 12 months
- 85
- Answered on time
- 100%
- Closed with relief
- 4%
- Last 30 days
- 6
- Rank
- #226 of 1,963
Since May 2022
+29% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Nov 12, 2026
Most complained-about debt collectors
Denefits complaints by month
The busiest month was March 2026 (16 complaints). Complaints in the last 12 months are up 29% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Denefits answered last 12 months
- Closed with non-monetary relief33.5%
- Closed with explanation8296.5%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers3/403.5% closed with relief
- Complaint trend7/15+29% vs last year
What Denefits complaints are about
Top Denefits problems last 12 months
Inside "Incorrect information on your report"
- Information belongs to someone else 21
- Account status incorrect 18
- Account information incorrect 18
- Old information reappears or never goes away 2
- Information is incorrect 1
- Information is missing that should be on the report 1
Where Denefits complaints come from
Most complaints: Florida (54), Texas (31), Georgia (18), North Carolina (15), California (15).
Denefits compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Absolute Recovery ServicesDebt collection | 7 | 87 | F |
| 2 | Patient Accounting Service CenterDebt collection | 59 | 87 | C |
| 3 | Collection ReceivablesDebt collection | 57 | 86 | C |
| 4 | Credit Card Acquisitions GroupDebt collection | 10 | 85 | F |
| 5 | Rubin & RothmanDebt collection | 59 | 85 | C |
| 6 | DenefitsDebt collection | 55 | 85 | C |
| 7 | Linebarger Goggan Blair & SampsonDebt collection | 61 | 84 | C |
| 8 | Express Recovery ServicesDebt collection | 41 | 84 | D |
Compare side by side: Denefits vs Absolute Recovery Services · Denefits vs Patient Accounting Service Center · Denefits vs Collection Receivables · Denefits vs Credit Card Acquisitions Group
What people say about Denefits
All experiencesNo experiences with Denefits yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Denefits complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 12, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Nov 10, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 6, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 21, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 20, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 17, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 16, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Oct 14, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 9, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 7, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 3, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Oct 3, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
Questions about Denefits
How many complaints does Denefits have?
Denefits has 255 complaints on record since May 2022, including 85 in the last 12 months and 6 in the last 30 days. That makes it number 518 of every company by complaints this year.
Does Denefits respond to complaints?
Yes. Denefits answered 100% of its complaints on time (within 15 days) and closed 4% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 55/100 (grade C).
What do people complain about most with Denefits?
The most common problems are incorrect information on your report (61), attempts to collect debt not owed (44), took or threatened to take negative or legal action (31).
Is Denefits legit?
Denefits is a real company with a public complaint record: consumers have complained about it 255 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Denefits legit? for the signals, red flags and how to protect yourself.
Are complaints about Denefits going up or down?
Up. There were 85 complaints in the last 12 months against 66 in the 12 before (+29%). See every month.
How do I file a complaint against Denefits?
Complain to Denefits in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Denefits complaints come from?
Most come from Florida (54), Texas (31), Georgia (18). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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