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Mortgages

Discover mortgages complaints

Consumers have filed 286 complaints about Discover's mortgages, 9 in the last 12 months (-64%). Discover answered 100% on time and closed 33% with relief. See the whole Discover record.

Discover against other mortgage lenders & servicers

#Company12 monthsChangeOn timeReliefAll time
1Shellpoint Mortgage Servicing3,741+17%81.4%0%17,690
2Rocket Mortgage3,572+499%99.9%0%8,475
3Freedom Mortgage1,701+50%99.4%0%9,327
4Ocwen Financial1,514+44%100%1%35,815
5Wells Fargo1,187-8%100%9%49,962
6PennyMac1,157+86%99.9%13%5,470
7Select Portfolio Servicing1,130+34%99.9%0%15,278
8Carrington Mortgage Services1,081+124%99.7%0%6,641
9Selene967+53%100%0%3,082
10LoanCare862+107%100%0%7,382
11Mr. Cooper757-64%100%0%13,321
12JPMorgan Chase734+43%100%2%25,884
13Discover9-64%100%33%286

Every mortgage company ranked

Latest Discover mortgages complaints

ReceivedAboutIssueStateAnswerOn time
Sep 14, 2023MortgagesClosing on a mortgageChanges in loan terms during or after closingFLExplainedYes
Sep 7, 2023MortgagesIncorrect information on your reportInformation belongs to someone elseGAExplainedYes
Sep 7, 2023MortgagesTrouble during payment processPayment processFLExplainedYes
Sep 4, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsWYExplainedYes
Aug 30, 2023MortgagesClosing on a mortgageClosing disclosure or other related disclosuresCAExplainedYes
Aug 26, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsCAExplainedYes
Aug 4, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageMAExplainedYes
Jul 27, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageFLExplainedYes
Jul 24, 2023MortgagesTrouble during payment processFLExplainedYes
Jul 23, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageNVExplainedYes
Jul 5, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageTXExplainedYes
Jun 18, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageTXExplainedYes
Jun 12, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageGAFixedYes
May 27, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
May 23, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageWAExplainedYes
May 23, 2023MortgagesIncorrect information on your reportAccount information incorrectTXExplainedYes
May 9, 2023MortgagesTrouble during payment processALFixedYes
Apr 24, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageTXExplainedYes
Apr 17, 2023MortgagesTrouble during payment process-ExplainedYes
Apr 7, 2023MortgagesTrouble during payment processCAExplainedYes
Apr 5, 2023MortgagesTrouble during payment processMIExplainedYes
Feb 12, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageTXExplainedYes
Feb 5, 2023MortgagesTrouble during payment processNCExplainedYes
Jan 28, 2023MortgagesStruggling to pay mortgageMNFixedYes
Dec 14, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageGAExplainedYes
Dec 4, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageFLFixedYes
Nov 14, 2022MortgagesTrouble during payment processGAExplainedYes
Oct 31, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageINExplainedYes
Sep 23, 2022MortgagesClosing on a mortgageCAExplainedYes
Aug 29, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageOHExplainedYes

Your rights with mortgage lenders & servicers

Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.

Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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