Mortgages
Discover mortgages complaints
Consumers have filed 286 complaints about Discover's mortgages, 9 in the last 12 months (-64%). Discover answered 100% on time and closed 33% with relief. See the whole Discover record.
Discover against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Discover | 9 | 100% | 33% |
Latest Discover mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| May 23, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| Apr 30, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisal | Explained |
| Apr 29, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Fixed |
| Apr 29, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Money back |
| Mar 12, 2024 | Mortgages | Trouble during payment processPayment process | Explained |
| Feb 21, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Fixed |
| Feb 12, 2024 | Mortgages | Trouble during payment processPaying off the loan | Explained |
| Feb 7, 2024 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Feb 6, 2024 | Mortgages | Trouble during payment processPayment process | Explained |
| Feb 6, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
| Jan 11, 2024 | Mortgages | Closing on a mortgageDelays with the closing process | Explained |
| Jan 5, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Fixed |
| Jan 2, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisal | Explained |
| Dec 29, 2023 | Mortgages | Trouble during payment processFees charged | Money back |
| Dec 29, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Dec 26, 2023 | Mortgages | Trouble during payment processPayment process | Money back |
| Dec 21, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| Dec 16, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
| Nov 24, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
| Nov 22, 2023 | Mortgages | Improper use of your reportReporting company used your report improperly | Explained |
| Nov 17, 2023 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Fixed |
| Nov 15, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Fixed |
| Nov 7, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | Fixed |
| Nov 2, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Fixed |
| Oct 27, 2023 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Fixed |
| Oct 25, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
| Oct 18, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
| Oct 4, 2023 | Mortgages | Trouble during payment processPayment process | Explained |
| Sep 25, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Fixed |
| Sep 15, 2023 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Money back |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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