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Mortgages

Discover mortgages complaints

Consumers have filed 286 complaints about Discover's mortgages, 9 in the last 12 months (-64%). Discover answered 100% on time and closed 33% with relief. See the whole Discover record.

Discover against other mortgage lenders & servicers

#Company12 monthsChangeOn timeReliefAll time
1Shellpoint Mortgage Servicing3,741+17%81.4%0%17,690
2Rocket Mortgage3,572+499%99.9%0%8,475
3Freedom Mortgage1,701+50%99.4%0%9,327
4Ocwen Financial1,514+44%100%1%35,815
5Wells Fargo1,187-8%100%9%49,962
6PennyMac1,157+86%99.9%13%5,470
7Select Portfolio Servicing1,130+34%99.9%0%15,278
8Carrington Mortgage Services1,081+124%99.7%0%6,641
9Selene967+53%100%0%3,082
10LoanCare862+107%100%0%7,382
11Mr. Cooper757-64%100%0%13,321
12JPMorgan Chase734+43%100%2%25,884
13Discover9-64%100%33%286

Every mortgage company ranked

Latest Discover mortgages complaints

ReceivedAboutIssueStateAnswerOn time
Aug 26, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageOHExplainedYes
Aug 17, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageVAExplainedYes
Aug 15, 2022MortgagesStruggling to pay mortgageRIExplainedYes
Aug 15, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageAZExplainedYes
Aug 10, 2022MortgagesStruggling to pay mortgageFLExplainedYes
Jul 25, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageNVExplainedYes
Jun 29, 2022MortgagesIncorrect information on your reportAccount status incorrectNMFixedYes
Jun 18, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageTXExplainedYes
Jun 3, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageNYExplainedYes
May 13, 2022MortgagesTrouble during payment processFLExplainedYes
Apr 30, 2022MortgagesStruggling to pay mortgageNJMoney backYes
Mar 30, 2022MortgagesStruggling to pay mortgagePAFixedYes
Mar 8, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageTXExplainedYes
Mar 8, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
Mar 2, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageGAExplainedYes
Jan 20, 2022MortgagesTrouble during payment processTXMoney backYes
Jan 15, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageOHExplainedYes
Dec 15, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageAZExplainedYes
Nov 23, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageOKExplainedYes
Nov 18, 2021MortgagesTrouble during payment processINMoney backYes
Oct 18, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageKYExplainedYes
Sep 20, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageMTFixedYes
Aug 25, 2021MortgagesTrouble during payment processMTExplainedYes
Aug 21, 2021MortgagesTrouble during payment processPAExplainedYes
Jul 30, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageFLExplainedYes
Jul 24, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageDCExplainedYes
Jun 22, 2021MortgagesIncorrect information on your reportPublic record information inaccurateLAExplainedYes
Jun 1, 2021MortgagesClosing on a mortgageNCExplainedYes
May 20, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageFLExplainedYes
May 11, 2021MortgagesClosing on a mortgageFLMoney backYes

Your rights with mortgage lenders & servicers

Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.

Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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