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Debt collector · complaint record

Driver complaints

Consumers have filed 12 complaints about Driver since 2014, 1 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is communication tactics.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
12

Since March 2014

Last 12 months
1

new vs the year before

Answered on time
100%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
0

Newest: Oct 13, 2026

Rank
#1,510 of 1,963

Most complained-about debt collectors

Driver complaints by month

The busiest month was March 2014 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Driver answered all time

  • Closed with monetary relief18.3%
  • Closed with non-monetary relief433.3%
  • Closed with explanation758.3%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Driver complaints are about

  • Debt collection758%
  • Credit reporting217%
  • Student loans217%
  • Payday & personal loans18%

Top Driver problems

Inside "Communication tactics"

  • Frequent or repeated calls 4

Where Driver complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Ohio (2), Texas (2), Illinois (1), Tennessee (1), New Mexico (1).

Driver compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8DriverDebt collection-1new100%0%-

Compare side by side: Driver vs Green Square · Driver vs EMoneyUSA · Driver vs Mullooly Jeffrey Rooney & Flynn · Driver vs Credit World Services

What people say about Driver

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Latest Driver complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Oct 13, 2026Debt collectionCommunication tacticsFrequent or repeated callsILExplainedYes
Oct 3, 2025Debt collectionTook or threatened to take negative or legal actionSued you without properly notifying you of lawsuitNMExplainedYes
Jan 28, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Nov 17, 2024Credit reportingImproper use of your reportReporting company used your report improperlyTNExplainedYes
Feb 4, 2023Debt collectionCommunication tacticsFrequent or repeated callsCOFixedYes
Jan 19, 2022Debt collectionCommunication tacticsFrequent or repeated callsFLFixedYes
Jan 15, 2020Credit reportingProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysDEExplainedYes
Aug 19, 2018Payday & personal loansStruggling to pay your loanOHMoney backYes
Apr 29, 2017Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtGAExplainedYes
Jan 30, 2016Debt collectionCommunication tacticsFrequent or repeated callsTXFixedYes
Apr 28, 2014Student loansDealing with my lender or servicerDon't agree with fees chargedOHFixedYes
Mar 13, 2014Student loansDealing with my lender or servicerDon't agree with fees chargedALExplainedYes

Questions about Driver

How many complaints does Driver have?

Driver has 12 complaints on record since March 2014, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.

Does Driver respond to complaints?

Yes. Driver answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.

What do people complain about most with Driver?
Is Driver legit?

Driver is a real company with a public complaint record: consumers have complained about it 12 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Driver legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Driver?

Complain to Driver in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Driver complaints come from?

Most come from Ohio (2), Texas (2), Illinois (1). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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