E Mortgage against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | E Mortgage | 8 | new | 0% | - | 23 |
Every mortgage company ranked
Latest E Mortgage mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 9, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | CO | No timely reply | No |
| Jun 15, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | MN | No timely reply | No |
| Jun 11, 2026 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | IN | No timely reply | No |
| Mar 18, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | MD | No timely reply | No |
| Mar 18, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | CA | No timely reply | No |
| Mar 16, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | NC | No timely reply | No |
| Feb 9, 2026 | Mortgages | Closing on a mortgageFees or costs after closing | VA | No timely reply | No |
| Jan 6, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | PA | No timely reply | No |
| Nov 5, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | FL | No timely reply | No |
| Oct 21, 2024 | Mortgages | Incorrect information on your reportInformation belongs to someone else | PA | No timely reply | No |
| Jul 16, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | FL | No timely reply | No |
| Jun 27, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | VA | No timely reply | No |
| Feb 20, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | CA | No timely reply | No |
| Sep 18, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | OH | No timely reply | No |
| Aug 4, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | MN | No timely reply | No |
| Apr 5, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | AZ | No timely reply | No |
| Aug 30, 2022 | Mortgages | Closing on a mortgage | LA | No timely reply | No |
| Sep 17, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | NC | No timely reply | No |
| Jun 18, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | PA | No timely reply | No |
| May 10, 2018 | Mortgages | Struggling to pay mortgage | NC | No timely reply | No |
| Oct 13, 2017 | Mortgages | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | SC | No timely reply | No |
| Jul 12, 2017 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | No timely reply | No |
| Oct 16, 2015 | Mortgages | Settlement process and costs | CA | Explained | No |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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