Mortgage company · complaint record
E Mortgage complaints
Consumers have filed 25 complaints about E Mortgage since 2015, 8 of them in the last 12 months. It answered 0% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 25
- Last 12 months
- 8
- Answered on time
- 0%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #149 of 595
Since October 2015
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Sep 9, 2026
Most complained-about mortgage lenders & servicers
E Mortgage complaints by month
The busiest month was March 2026 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How E Mortgage answered all time
- Closed with explanation14%
- Untimely response2496%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What E Mortgage complaints are about
Top E Mortgage problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Confusing or misleading advertising or marketing 5
- Trying to communicate with the company to fix an issue with the application process 3
- Changes in loan terms during the application process 1
- Fees or costs during the application process 1
Where E Mortgage complaints come from
Most complaints: California (5), North Carolina (3), Pennsylvania (3), Minnesota (2), Virginia (2).
E Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | E MortgageMortgages | - | 8 | - |
Compare side by side: E Mortgage vs Midwest Loan Services · E Mortgage vs Truhome Solutions · E Mortgage vs NEXA Mortgage · E Mortgage vs Hilltop
What people say about E Mortgage
All experiencesNo experiences with E Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest E Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 9, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | No timely reply |
| Jun 15, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | No timely reply |
| Jun 11, 2026 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | No timely reply |
| Mar 18, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | No timely reply |
| Mar 18, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | No timely reply |
| Mar 16, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | No timely reply |
| Feb 9, 2026 | Mortgages | Closing on a mortgageFees or costs after closing | No timely reply |
| Jan 6, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | No timely reply |
| Nov 5, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | No timely reply |
| Oct 21, 2024 | Mortgages | Incorrect information on your reportInformation belongs to someone else | No timely reply |
| Sep 9, 2024 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | No timely reply |
| Jul 16, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | No timely reply |
Questions about E Mortgage
How many complaints does E Mortgage have?
E Mortgage has 25 complaints on record since October 2015, including 8 in the last 12 months and 0 in the last 30 days. That makes it number 1,571 of every company by complaints this year.
Does E Mortgage respond to complaints?
Yes. E Mortgage answered 0% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with E Mortgage?
The most common problems are applying for a mortgage or refinancing an existing mortgage (15), closing on a mortgage (3), incorrect information on your report (2).
Is E Mortgage legit?
E Mortgage is a real company with a public complaint record: consumers have complained about it 25 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is E Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against E Mortgage?
Complain to E Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most E Mortgage complaints come from?
Most come from California (5), North Carolina (3), Pennsylvania (3). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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