Debt collector · complaint record
Eastpoint Recovery Group complaints
Filed under Eastpoint Recovery Group, Inc
Consumers have filed 147 complaints about Eastpoint Recovery Group since 2013, 14 of them in the last 12 months. It answered 0% on time and closed 9% with relief for the customer. The most common problem is threatened to contact someone or share information improperly.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 147
- Last 12 months
- 14
- Answered on time
- 0%
- Closed with relief
- 9%
- Last 30 days
- 1
- Rank
- #635 of 1,963
Since August 2013
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Oct 19, 2026
Most complained-about debt collectors
Eastpoint Recovery Group complaints by month
The busiest month was June 2015 (5 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Eastpoint Recovery Group answered all time
- Closed with non-monetary relief117.5%
- Closed with explanation11678.9%
- Closed21.4%
- Untimely response1812.2%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Eastpoint Recovery Group complaints are about
Top Eastpoint Recovery Group problems
Inside "Communication tactics"
- Frequent or repeated calls 21
- You told them to stop contacting you, but they keep trying 5
- Threatened to take legal action 5
- Used obscene, profane, or other abusive language 4
Where Eastpoint Recovery Group complaints come from
Most complaints: California (22), Florida (15), Illinois (9), Texas (9), Pennsylvania (7).
Eastpoint Recovery Group compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | Eastpoint Recovery GroupDebt collection | - | 14 | - |
Compare side by side: Eastpoint Recovery Group vs Green Square · Eastpoint Recovery Group vs EMoneyUSA · Eastpoint Recovery Group vs Mullooly Jeffrey Rooney & Flynn · Eastpoint Recovery Group vs Credit World Services
What people say about Eastpoint Recovery Group
All experiencesNo experiences with Eastpoint Recovery Group yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Eastpoint Recovery Group complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 19, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | No timely reply |
| Oct 5, 2026 | Bank accounts | Problem with a lender or other company charging your accountCan't stop withdrawals from your account | No timely reply |
| Sep 8, 2026 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | No timely reply |
| Aug 31, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | No timely reply |
| Aug 12, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | No timely reply |
| Aug 10, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | No timely reply |
| Jul 15, 2026 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | No timely reply |
| May 14, 2026 | Debt collection | Threatened to contact someone or share information improperlyContacted you after you asked them to stop | No timely reply |
| Mar 2, 2026 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | No timely reply |
| Jan 22, 2026 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | No timely reply |
| Jan 14, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not pay | No timely reply |
| Dec 23, 2025 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | No timely reply |
Questions about Eastpoint Recovery Group
How many complaints does Eastpoint Recovery Group have?
Eastpoint Recovery Group has 147 complaints on record since August 2013, including 14 in the last 12 months and 1 in the last 30 days. That makes it number 1,264 of every company by complaints this year.
Does Eastpoint Recovery Group respond to complaints?
Yes. Eastpoint Recovery Group answered 0% of its complaints on time (within 15 days) and closed 9% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Eastpoint Recovery Group?
The most common problems are threatened to contact someone or share information improperly (23), communication tactics (35), took or threatened to take negative or legal action (15).
Is Eastpoint Recovery Group legit?
Eastpoint Recovery Group is a real company with a public complaint record: consumers have complained about it 147 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Eastpoint Recovery Group legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Eastpoint Recovery Group?
Complain to Eastpoint Recovery Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Eastpoint Recovery Group complaints come from?
Most come from California (22), Florida (15), Illinois (9). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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