Lender · complaint record
Elderlife Financial Services complaints
Filed under Elderlife Financial Services, LLC
Consumers have filed 6 complaints about Elderlife Financial Services since 2016, 2 of them in the last 12 months. It answered 0% on time and closed 0% with relief for the customer. The most common problem is problem when making payments.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 6
- Last 12 months
- 2
- Answered on time
- 0%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #169 of 272
Since April 2016
new vs the year before
Industry: 94.7%
Typical lender: 6%
Newest: Oct 13, 2026
Most complained-about personal & payday lenders
Elderlife Financial Services complaints by month
The busiest month was April 2016 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Elderlife Financial Services answered all time
- Closed with explanation466.7%
- Untimely response233.3%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Elderlife Financial Services complaints are about
Top Elderlife Financial Services problems
Where Elderlife Financial Services complaints come from
Most complaints: Massachusetts (1), South Carolina (1), Florida (1), Michigan (1), Mississippi (1).
Elderlife Financial Services compared with other personal & payday lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | SoLo FundsPayday & personal loans | 27 | 29 | F |
| 2 | AAA Auto Title LoansPayday & personal loans | 77 | 29 | B |
| 3 | PowerpayPayday & personal loans | 55 | 26 | C |
| 4 | AmeriCashPayday & personal loans | 10 | 26 | F |
| 5 | DLC, LLCPayday & personal loans | 63 | 26 | C |
| 6 | Boost Your ScorePayday & personal loans | 45 | 25 | D |
| 7 | Special FinancingPayday & personal loans | 60 | 25 | C |
| 8 | Elderlife Financial ServicesPayday & personal loans | - | 2 | - |
Compare side by side: Elderlife Financial Services vs SoLo Funds · Elderlife Financial Services vs AAA Auto Title Loans · Elderlife Financial Services vs Powerpay · Elderlife Financial Services vs AmeriCash
What people say about Elderlife Financial Services
All experiencesNo experiences with Elderlife Financial Services yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Elderlife Financial Services complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 13, 2026 | Payday & personal loans | Problem when making payments | No timely reply |
| Jan 24, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | No timely reply |
| Feb 22, 2019 | Payday & personal loans | Problem with the payoff process at the end of the loan | Explained |
| Oct 3, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 1, 2018 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | Explained |
| Apr 14, 2016 | Payday & personal loans | Problems when you are unable to pay | Explained |
Questions about Elderlife Financial Services
How many complaints does Elderlife Financial Services have?
Elderlife Financial Services has 6 complaints on record since April 2016, including 2 in the last 12 months and 0 in the last 30 days. That makes it number 2,550 of every company by complaints this year.
Does Elderlife Financial Services respond to complaints?
Yes. Elderlife Financial Services answered 0% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Elderlife Financial Services?
The most common problems are problem when making payments (1), charged fees or interest you didn't expect (1), problem with the payoff process at the end of the loan (1).
Is Elderlife Financial Services legit?
Elderlife Financial Services is a real company with a public complaint record: consumers have complained about it 6 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Elderlife Financial Services legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Elderlife Financial Services?
Complain to Elderlife Financial Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Elderlife Financial Services complaints come from?
Most come from Massachusetts (1), South Carolina (1), Florida (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Elderlife Financial Services
No comments yet. Start the conversation - questions are welcome too.