Lender · complaint record
Elly complaints
Filed under Elly, LLC
Consumers have filed 6 complaints about Elly since 2015, none in the last 12 months. It answered 50% on time and closed 20% with relief for the customer. The most common problem is attempts to collect debt not owed.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 6
- Last 12 months
- 0
- Answered on time
- 50%
- Closed with relief
- 20%
- Last 30 days
- 0
- Rank
- -
Since November 2015
new vs the year before
Industry: 94.7%
Typical lender: 6%
Newest: Dec 5, 2023
Elly complaints by month
The busiest month was November 2015 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Elly answered all time
- Closed with monetary relief116.7%
- Closed with explanation350%
- Closed116.7%
- Untimely response116.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Elly complaints are about
Top Elly problems
Inside "Attempts to collect debt not owed"
- Debt was paid 1
Where Elly complaints come from
Most complaints: Texas (2), Alabama (1), Hawaii (1), Massachusetts (1), North Carolina (1).
Elly compared with other personal & payday lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | SoLo FundsPayday & personal loans | 27 | 29 | F |
| 2 | AAA Auto Title LoansPayday & personal loans | 77 | 29 | B |
| 3 | PowerpayPayday & personal loans | 55 | 26 | C |
| 4 | AmeriCashPayday & personal loans | 10 | 26 | F |
| 5 | DLC, LLCPayday & personal loans | 63 | 26 | C |
| 6 | Boost Your ScorePayday & personal loans | 45 | 25 | D |
| 7 | Special FinancingPayday & personal loans | 60 | 25 | C |
| 8 | EllyPayday & personal loans | - | 0 | - |
Compare side by side: Elly vs SoLo Funds · Elly vs AAA Auto Title Loans · Elly vs Powerpay · Elly vs AmeriCash
What people say about Elly
All experiencesNo experiences with Elly yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Elly complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 5, 2023 | Debt collection | Attempts to collect debt not owedDebt was paid | No timely reply |
| Dec 27, 2018 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Jan 10, 2017 | Debt collection | Improper contact or sharing of infoTalked to a third party about my debt | Explained |
| Aug 17, 2016 | Payday & personal loans | Taking out the loan or lease | Closed |
| Jun 1, 2016 | Payday & personal loans | Charged fees or interest I didn't expect | Money back |
| Nov 4, 2015 | Payday & personal loans | Can't stop charges to bank account | Explained |
Questions about Elly
How many complaints does Elly have?
Elly has 6 complaints on record since November 2015, including 0 in the last 12 months and 0 in the last 30 days.
Does Elly respond to complaints?
Yes. Elly answered 50% of its complaints on time (within 15 days) and closed 20% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Elly?
The most common problems are attempts to collect debt not owed (1), charged fees or interest you didn't expect (1), taking out the loan or lease (1).
Is Elly legit?
Elly is a real company with a public complaint record: consumers have complained about it 6 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Elly legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Elly?
Complain to Elly in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Elly complaints come from?
Most come from Texas (2), Alabama (1), Hawaii (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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