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Complaint log

Evergreen Moneysource Mortgage complaint log

The newest complaints about Evergreen Moneysource Mortgage, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Aug 11, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceWAExplainedYes
Aug 7, 2026MortgagesTrouble during payment processPayment processUTExplainedYes
Jul 23, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportMIExplainedYes
May 28, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application processCAExplainedYes
Apr 15, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefNVExplainedYes
Mar 7, 2026MortgagesClosing on a mortgageFees or costs after closingTXExplainedYes
Mar 6, 2026MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingNVExplainedYes
Jan 28, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuFLExplainedYes
Dec 7, 2025MortgagesIncorrect information on your reportPersonal information incorrectNVExplainedYes
Nov 13, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingWAExplainedYes
Sep 13, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processWAExplainedNo
Jun 24, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceWAExplainedYes
Jun 16, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCAExplainedYes
Jun 3, 2025MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuCAExplainedYes
Feb 7, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceCAExplainedYes
Jul 1, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureWAExplainedYes
Jul 3, 2023MortgagesTrouble during payment processORExplainedYes
Jun 25, 2023Credit reportingIncorrect information on your reportInformation belongs to someone elseNVExplainedYes
Jun 4, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageAZExplainedYes
Apr 3, 2023Credit reportingProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysWAExplainedYes
Dec 23, 2022MortgagesClosing on a mortgageNVExplainedYes
Nov 26, 2022MortgagesTrouble during payment processORExplainedYes
Aug 7, 2022MortgagesStruggling to pay mortgageWAExplainedYes
Jul 14, 2022Credit reportingImproper use of your reportReporting company used your report improperlyWAExplainedYes
May 20, 2022Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportWAExplainedYes
Feb 8, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageWAExplainedYes
Oct 9, 2021MortgagesStruggling to pay mortgageLAExplainedYes
Sep 9, 2021MortgagesClosing on a mortgageIDMoney backYes
May 11, 2021MortgagesClosing on a mortgageWAExplainedYes
Jan 7, 2021MortgagesClosing on a mortgageORMoney backYes
Jul 18, 2020MortgagesStruggling to pay mortgageNVExplainedYes
May 18, 2020MortgagesStruggling to pay mortgageCAExplainedYes
Feb 24, 2020MortgagesTrouble during payment processWAExplainedYes
Nov 8, 2019MortgagesTrouble during payment processWAExplainedYes
Jan 16, 2019MortgagesStruggling to pay mortgageCAExplainedYes
Aug 15, 2018MortgagesClosing on a mortgageFLExplainedYes
Jul 24, 2018MortgagesStruggling to pay mortgageWAExplainedYes
Jun 4, 2018MortgagesClosing on a mortgageWAExplainedYes
Feb 16, 2018MortgagesClosing on a mortgageWAExplainedYes
Jan 15, 2018MortgagesStruggling to pay mortgageWAExplainedYes
Dec 19, 2017MortgagesTrouble during payment processAZExplainedYes
Dec 13, 2017MortgagesTrouble during payment processCAExplainedYes
Nov 26, 2017MortgagesTrouble during payment processWAMoney backYes
Oct 21, 2017Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeORExplainedYes
Oct 26, 2016MortgagesLoan modification,collection,foreclosureNVFixedYes
Sep 9, 2016MortgagesApplication, originator, mortgage brokerCAExplainedYes
Apr 11, 2016MortgagesLoan servicing, payments, escrow accountWAExplainedYes
Feb 27, 2016MortgagesLoan servicing, payments, escrow accountWAMoney backYes
Oct 6, 2015MortgagesApplication, originator, mortgage brokerNVExplainedNo
Jul 10, 2015MortgagesLoan servicing, payments, escrow accountWAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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