Mortgage company · complaint record
Evergreen Moneysource Mortgage complaints
Filed under Evergreen Moneysource Mortgage Company
Consumers have filed 50 complaints about Evergreen Moneysource Mortgage since 2015, 9 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is struggling to pay mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 50
- Last 12 months
- 9
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #144 of 595
Since July 2015
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Aug 11, 2026
Most complained-about mortgage lenders & servicers
Evergreen Moneysource Mortgage complaints by month
The busiest month was June 2025 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Evergreen Moneysource Mortgage answered all time
- Closed with monetary relief48%
- Closed with non-monetary relief12%
- Closed with explanation4590%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Evergreen Moneysource Mortgage complaints are about
Top Evergreen Moneysource Mortgage problems
Inside "Struggling to pay mortgage"
- Applying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu 2
- Trying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure 2
- An existing modification, forbearance plan, short sale, or other loss mitigation relief 1
Where Evergreen Moneysource Mortgage complaints come from
Most complaints: Washington (21), Nevada (8), California (8), Oregon (4), Florida (2).
Evergreen Moneysource Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Evergreen Moneysource MortgageMortgages | - | 9 | - |
Compare side by side: Evergreen Moneysource Mortgage vs Midwest Loan Services · Evergreen Moneysource Mortgage vs Truhome Solutions · Evergreen Moneysource Mortgage vs NEXA Mortgage · Evergreen Moneysource Mortgage vs Hilltop
What people say about Evergreen Moneysource Mortgage
All experiencesNo experiences with Evergreen Moneysource Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Evergreen Moneysource Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 11, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Aug 7, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Jul 23, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| May 28, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | Explained |
| Apr 15, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Mar 7, 2026 | Mortgages | Closing on a mortgageFees or costs after closing | Explained |
| Mar 6, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
| Jan 28, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Dec 7, 2025 | Mortgages | Incorrect information on your reportPersonal information incorrect | Explained |
| Nov 13, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| Sep 13, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Jun 24, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
Questions about Evergreen Moneysource Mortgage
How many complaints does Evergreen Moneysource Mortgage have?
Evergreen Moneysource Mortgage has 50 complaints on record since July 2015, including 9 in the last 12 months and 0 in the last 30 days. That makes it number 1,516 of every company by complaints this year.
Does Evergreen Moneysource Mortgage respond to complaints?
Yes. Evergreen Moneysource Mortgage answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Evergreen Moneysource Mortgage?
The most common problems are struggling to pay mortgage (12), trouble during payment process (11), closing on a mortgage (9).
Is Evergreen Moneysource Mortgage legit?
Evergreen Moneysource Mortgage is a real company with a public complaint record: consumers have complained about it 50 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Evergreen Moneysource Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Evergreen Moneysource Mortgage?
Complain to Evergreen Moneysource Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Evergreen Moneysource Mortgage complaints come from?
Most come from Washington (21), Nevada (8), California (8). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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