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Complaint log

Federated Student Loan Services complaint log

The newest complaints about Federated Student Loan Services, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 21, 2026Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeNYNo timely replyNo
Sep 16, 2026Credit reportingIncorrect information on your reportAccount status incorrectCTNo timely replyNo
Sep 12, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNJNo timely replyNo
Aug 9, 2026Credit reportingIncorrect information on your reportAccount status incorrectOHNo timely replyNo
Jun 25, 2026Debt collectionAttempts to collect debt not owedDebt was paidGANo timely replyNo
Jun 25, 2026Student loansIncorrect information on your reportInformation belongs to someone elseMINo timely replyNo
May 26, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysNCNo timely replyNo
May 21, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMDNo timely replyNo
May 1, 2026Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeNCNo timely replyNo
Mar 19, 2026Credit reportingIncorrect information on your reportAccount status incorrectNYNo timely replyNo
Mar 17, 2026Student loansDealing with your lender or servicerReceived bad information about your loanOHNo timely replyNo
Feb 28, 2026Student loansIncorrect information on your reportPersonal information incorrectCONo timely replyNo
Feb 12, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsCANo timely replyNo
Jan 18, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledMDNo timely replyNo
Jan 14, 2026Student loansDealing with your lender or servicerProblem with customer serviceCANo timely replyNo
Jan 9, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportIANo timely replyNo
Dec 31, 2025Credit reportingIncorrect information on your reportAccount information incorrectGANo timely replyNo
Dec 30, 2025Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeCANo timely replyNo
Dec 28, 2025Student loansDealing with your lender or servicerReceived bad information about your loanALNo timely replyNo
Dec 16, 2025Student loansDealing with your lender or servicerProblem with customer serviceNJNo timely replyNo
Dec 3, 2025Student loansDealing with your lender or servicerReceived bad information about your loanFLNo timely replyNo
Dec 2, 2025Student loansIncorrect information on your reportPersonal information incorrectHINo timely replyNo
Nov 8, 2025Credit reportingIncorrect information on your reportAccount status incorrectMANo timely replyNo
Sep 1, 2025Credit reportingImproper use of your reportReceived unsolicited financial product or insurance offers after opting outNJNo timely replyNo
Aug 5, 2025Credit reportingImproper use of your reportReporting company used your report improperlyFLNo timely replyNo
Aug 4, 2025Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeALNo timely replyNo
Jul 7, 2025Credit reportingIncorrect information on your reportAccount status incorrectNCNo timely replyNo
Jun 27, 2025Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementILNo timely replyNo
Jun 26, 2025Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeMINo timely replyNo
Jun 11, 2025Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanIANo timely replyNo
Jun 3, 2025Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeCANo timely replyNo
May 17, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeCANo timely replyNo
May 12, 2025Credit reportingImproper use of your reportReceived unsolicited financial product or insurance offers after opting outGANo timely replyNo
May 8, 2025Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeCANo timely replyNo
Apr 25, 2025Credit reportingIncorrect information on your reportAccount status incorrectTXNo timely replyNo
Apr 23, 2025Credit reportingImproper use of your reportReporting company used your report improperlyGANo timely replyNo
Apr 23, 2025Credit reportingImproper use of your reportReporting company used your report improperlyOHNo timely replyNo
Apr 19, 2025Student loansDealing with your lender or servicerTrouble with how payments are being handledTXNo timely replyNo
Apr 14, 2025Credit reportingIncorrect information on your reportAccount status incorrectAZNo timely replyNo
Apr 13, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseOHNo timely replyNo
Apr 12, 2025Credit reportingIncorrect information on your reportAccount information incorrectALNo timely replyNo
Apr 7, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLNo timely replyNo
Apr 6, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizePRNo timely replyNo
Mar 20, 2025Student loansImproper use of your reportReporting company used your report improperlyTXNo timely replyNo
Mar 19, 2025Student loansDealing with your lender or servicerReceived bad information about your loanILNo timely replyNo
Mar 17, 2025Credit reportingImproper use of your reportReporting company used your report improperlyTNNo timely replyNo
Mar 17, 2025Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputeTXNo timely replyNo
Mar 15, 2025Student loansDealing with your lender or servicerTrouble with how payments are being handledTXNo timely replyNo
Mar 13, 2025Student loansDealing with your lender or servicerTrouble with how payments are being handledGANo timely replyNo
Mar 13, 2025Student loansImproper use of your reportReporting company used your report improperlyPANo timely replyNo

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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