Complaint log
Federated Student Loan Services complaint log
The newest complaints about Federated Student Loan Services, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Feb 20, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | No timely reply |
| Feb 12, 2025 | Credit reporting | Unable to get your credit report or credit scoreOther problem getting your report or credit score | No timely reply |
| Feb 10, 2025 | Student loans | Improper use of your reportReporting company used your report improperly | No timely reply |
| Feb 9, 2025 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | No timely reply |
| Feb 9, 2025 | Student loans | Struggling to repay your loanProblem with forgiveness, cancellation, or discharge | No timely reply |
| Jan 25, 2025 | Bank accounts | Managing an accountBanking errors | No timely reply |
| Jan 16, 2025 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | No timely reply |
| Jan 11, 2025 | Student loans | Struggling to repay your loanProblem with forgiveness, cancellation, or discharge | No timely reply |
| Dec 23, 2024 | Student loans | Struggling to repay your loanProblem with your payment plan | No timely reply |
| Sep 16, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | No timely reply |
| Sep 1, 2024 | Student loans | Struggling to repay your loanProblem with forgiveness, cancellation, or discharge | No timely reply |
| Apr 21, 2024 | Student loans | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | No timely reply |
| Mar 9, 2024 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | No timely reply |
| Jan 24, 2024 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | No timely reply |
| Oct 10, 2023 | Student loans | Struggling to repay your loanProblem with forgiveness, cancellation, or discharge | No timely reply |
| Oct 2, 2023 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | No timely reply |
| Oct 2, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | No timely reply |
| Feb 16, 2023 | Credit reporting | Incorrect information on your reportAccount information incorrect | No timely reply |
| Jan 17, 2023 | Credit reporting | Incorrect information on your reportAccount information incorrect | No timely reply |
| Nov 7, 2019 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Money back |
| Apr 9, 2019 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Mar 25, 2019 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | Explained |
| Aug 16, 2018 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works