Mortgages
Figure Technologies mortgages complaints
Consumers have filed 140 complaints about Figure Technologies's mortgages, 69 in the last 12 months (+109%). Figure Technologies answered 100% on time and closed 0% with relief. See the whole Figure Technologies record.
Figure Technologies against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Figure Technologies | 69 | 100% | 0% |
Latest Figure Technologies mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 11, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Mar 7, 2025 | Mortgages | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Feb 26, 2025 | Mortgages | Trouble during payment processFees charged | Explained |
| Feb 18, 2025 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Feb 14, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisal | Explained |
| Feb 13, 2025 | Mortgages | Trouble during payment processPayment process | Explained |
| Feb 3, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
| Jan 22, 2025 | Mortgages | Closing on a mortgageDelays with the closing process | Explained |
| Jan 13, 2025 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Dec 17, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
| Dec 12, 2024 | Mortgages | Trouble during payment processPayment process | Explained |
| Dec 4, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | Explained |
| Nov 5, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Oct 31, 2024 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Oct 18, 2024 | Mortgages | Trouble during payment processInterest rate | Explained |
| Oct 2, 2024 | Mortgages | Trouble during payment processPayment process | Explained |
| Sep 7, 2024 | Mortgages | Trouble during payment processPayment process | Explained |
| Aug 26, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | Explained |
| Jul 28, 2024 | Mortgages | Trouble during payment processPaying off the loan | Explained |
| Jul 19, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jun 17, 2024 | Mortgages | Closing on a mortgageDelays with the closing process | Explained |
| May 7, 2024 | Mortgages | Trouble during payment processFees charged | Explained |
| Apr 15, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Mar 22, 2024 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Mar 1, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | Explained |
| Feb 15, 2024 | Mortgages | Trouble during payment processPaying off the loan | Explained |
| Feb 1, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Dec 13, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
| Oct 7, 2023 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
| Aug 2, 2023 | Mortgages | Trouble during payment process | Money back |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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