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Mortgages

Figure Technologies mortgages complaints

Consumers have filed 140 complaints about Figure Technologies's mortgages, 69 in the last 12 months (+109%). Figure Technologies answered 100% on time and closed 0% with relief. See the whole Figure Technologies record.

Figure Technologies against other mortgage lenders & servicers

#Company12 monthsChangeOn timeReliefAll time
1Shellpoint Mortgage Servicing3,741+17%81.4%0%17,690
2Rocket Mortgage3,572+499%99.9%0%8,475
3Freedom Mortgage1,701+50%99.4%0%9,327
4Ocwen Financial1,514+44%100%1%35,815
5Wells Fargo1,187-8%100%9%49,962
6PennyMac1,157+86%99.9%13%5,470
7Select Portfolio Servicing1,130+34%99.9%0%15,278
8Carrington Mortgage Services1,081+124%99.7%0%6,641
9Selene967+53%100%0%3,082
10LoanCare862+107%100%0%7,382
11Mr. Cooper757-64%100%0%13,321
12JPMorgan Chase734+43%100%2%25,884
13Figure Technologies69+109%100%0%140

Every mortgage company ranked

Latest Figure Technologies mortgages complaints

ReceivedAboutIssueStateAnswerOn time
Mar 11, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNHExplainedYes
Mar 7, 2025MortgagesProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportCAExplainedYes
Feb 26, 2025MortgagesTrouble during payment processFees chargedILExplainedYes
Feb 18, 2025MortgagesTrouble during payment processLoan sold or transferred to another companyMIExplainedYes
Feb 14, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisalMEExplainedYes
Feb 13, 2025MortgagesTrouble during payment processPayment processTNExplainedYes
Feb 3, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsSCExplainedYes
Jan 22, 2025MortgagesClosing on a mortgageDelays with the closing processTXExplainedYes
Jan 13, 2025MortgagesTrouble during payment processLoan sold or transferred to another companyINExplainedYes
Dec 17, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsOHExplainedYes
Dec 12, 2024MortgagesTrouble during payment processPayment processNCExplainedYes
Dec 4, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processTXExplainedYes
Nov 5, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanILExplainedYes
Oct 31, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureFLExplainedYes
Oct 18, 2024MortgagesTrouble during payment processInterest rateCAExplainedYes
Oct 2, 2024MortgagesTrouble during payment processPayment processAZExplainedYes
Sep 7, 2024MortgagesTrouble during payment processPayment processNJExplainedYes
Aug 26, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageFees or costs during the application processFLExplainedYes
Jul 28, 2024MortgagesTrouble during payment processPaying off the loanNJExplainedYes
Jul 19, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanMIExplainedYes
Jun 17, 2024MortgagesClosing on a mortgageDelays with the closing processFLExplainedYes
May 7, 2024MortgagesTrouble during payment processFees chargedCAExplainedYes
Apr 15, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanGAExplainedYes
Mar 22, 2024MortgagesTrouble during payment processLoan sold or transferred to another companyMIExplainedYes
Mar 1, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application processALExplainedYes
Feb 15, 2024MortgagesTrouble during payment processPaying off the loanNJExplainedYes
Feb 1, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceNJExplainedYes
Dec 13, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsNDExplainedYes
Oct 7, 2023MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingNJExplainedYes
Aug 2, 2023MortgagesTrouble during payment processCAMoney backYes

Your rights with mortgage lenders & servicers

Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.

Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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