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Mortgages

Figure Technologies mortgages complaints

Consumers have filed 140 complaints about Figure Technologies's mortgages, 69 in the last 12 months (+109%). Figure Technologies answered 100% on time and closed 0% with relief. See the whole Figure Technologies record.

Figure Technologies against other mortgage lenders & servicers

#Company12 monthsChangeOn timeReliefAll time
1Shellpoint Mortgage Servicing3,741+17%81.4%0%17,690
2Rocket Mortgage3,572+499%99.9%0%8,475
3Freedom Mortgage1,701+50%99.4%0%9,327
4Ocwen Financial1,514+44%100%1%35,815
5Wells Fargo1,187-8%100%9%49,962
6PennyMac1,157+86%99.9%13%5,470
7Select Portfolio Servicing1,130+34%99.9%0%15,278
8Carrington Mortgage Services1,081+124%99.7%0%6,641
9Selene967+53%100%0%3,082
10LoanCare862+107%100%0%7,382
11Mr. Cooper757-64%100%0%13,321
12JPMorgan Chase734+43%100%2%25,884
13Figure Technologies69+109%100%0%140

Every mortgage company ranked

Latest Figure Technologies mortgages complaints

ReceivedAboutIssueStateAnswerOn time
Jan 7, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceFLExplainedYes
Jan 5, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuNVExplainedYes
Jan 4, 2026MortgagesTrouble during payment processPrivate mortgage insurance (PMI)NVExplainedYes
Jan 3, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXExplainedYes
Jan 3, 2026MortgagesClosing on a mortgageChanges in loan terms during or after closingOKExplainedYes
Dec 31, 2025MortgagesTrouble during payment processFees chargedILExplainedYes
Dec 17, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureILExplainedYes
Dec 8, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processMNExplainedYes
Nov 27, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNJExplainedYes
Nov 6, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceALExplainedYes
Oct 15, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes
Oct 6, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCAExplainedYes
Sep 4, 2025MortgagesClosing on a mortgageClosing disclosure or other related disclosuresCAExplainedYes
Aug 25, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processILExplainedYes
Aug 19, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureILExplainedYes
Aug 18, 2025MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuILExplainedYes
Aug 18, 2025MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuILExplainedYes
Aug 17, 2025MortgagesIncorrect information on your reportAccount status incorrectFLExplainedYes
Aug 13, 2025MortgagesTrouble during payment processInterest rateNCExplainedYes
Aug 12, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Aug 3, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingTXExplainedYes
Jul 13, 2025MortgagesTrouble during payment processInterest rateGAExplainedYes
Jul 13, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application processOHExplainedYes
Jun 26, 2025MortgagesProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportOHExplainedYes
Jun 13, 2025MortgagesIncorrect information on your reportAccount status incorrectAZExplainedYes
Jun 12, 2025MortgagesTrouble during payment processFees chargedPAExplainedYes
May 19, 2025MortgagesTrouble during payment processInterest rateCAExplainedYes
May 6, 2025MortgagesTrouble during payment processPayment processCAExplainedYes
Apr 22, 2025MortgagesTrouble during payment processPayment processGAExplainedYes
Apr 14, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processFLExplainedYes

Your rights with mortgage lenders & servicers

Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.

Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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