Mortgage company · complaint record
Figure Technologies complaints
Filed under Figure Technologies, Inc
Consumers have filed 294 complaints about Figure Technologies since 2018, 139 of them in the last 12 months (+114% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical mortgage company. The most common problem is trouble during payment process. It is the 33rd most complained-about of 595 mortgage lenders & servicers this year.
Weak response record. How it works
- Complaints on record
- 294
- Last 12 months
- 139
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 5
- Rank
- #33 of 595
Since November 2018
+114% vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Oct 30, 2026
Most complained-about mortgage lenders & servicers
Figure Technologies complaints by month
The busiest month was January 2026 (16 complaints). Complaints in the last 12 months are up 114% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Figure Technologies answered last 12 months
- Closed with explanation139100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers0/400% closed with relief
- Complaint trend0/15+114% vs last year
What Figure Technologies complaints are about
Top Figure Technologies problems last 12 months
Inside "Trouble during payment process"
- Trying to communicate with the company to fix an issue while managing or servicing your loan 21
- Payment process 14
- Fees charged 9
- Escrow, taxes, or insurance 7
- Loan sold or transferred to another company 4
- Interest rate 4
Where Figure Technologies complaints come from
Most complaints: Florida (42), California (32), Illinois (25), Georgia (23), New Jersey (17).
Figure Technologies compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Mortgage Research CenterMortgages | 46 | 160 | D |
| 2 | AmeriSave MortgageMortgages | 65 | 156 | B |
| 3 | Idaho Housing And Finance AssociationMortgages | 45 | 155 | D |
| 4 | Figure TechnologiesMortgages | 45 | 139 | D |
| 5 | SN ServicingMortgages | 51 | 130 | C |
| 6 | Vanderbilt Mortgage & FinanceMortgages | 60 | 128 | C |
| 7 | Guaranteed RateMortgages | 45 | 118 | D |
| 8 | Data MortgageMortgages | 52 | 112 | C |
Compare side by side: Figure Technologies vs Mortgage Research Center · Figure Technologies vs AmeriSave Mortgage · Figure Technologies vs Idaho Housing And Finance Association · Figure Technologies vs SN Servicing
What people say about Figure Technologies
All experiencesNo experiences with Figure Technologies yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Figure Technologies complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 30, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Oct 27, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Oct 25, 2026 | Mortgages | Trouble during payment processLien release | Explained |
| Oct 20, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | Explained |
| Oct 19, 2026 | Mortgages | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 16, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Oct 15, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | Explained |
| Oct 13, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Oct 9, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | Explained |
| Oct 9, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 6, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Oct 2, 2026 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
Questions about Figure Technologies
How many complaints does Figure Technologies have?
Figure Technologies has 294 complaints on record since November 2018, including 139 in the last 12 months and 5 in the last 30 days. That makes it number 398 of every company by complaints this year.
Does Figure Technologies respond to complaints?
Yes. Figure Technologies answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 45/100 (grade D).
What do people complain about most with Figure Technologies?
The most common problems are trouble during payment process (70), incorrect information on your report (55), applying for a mortgage or refinancing an existing mortgage (34).
Is Figure Technologies legit?
Figure Technologies is a real company with a public complaint record: consumers have complained about it 294 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Figure Technologies legit? for the signals, red flags and how to protect yourself.
Are complaints about Figure Technologies going up or down?
Up. There were 139 complaints in the last 12 months against 65 in the 12 before (+114%). See every month.
How do I file a complaint against Figure Technologies?
Complain to Figure Technologies in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Figure Technologies complaints come from?
Most come from Florida (42), California (32), Illinois (25). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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