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Complaint log

First Advantage complaint log

The newest complaints about First Advantage, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Aug 13, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateNJExplainedYes
Aug 12, 2026Credit reportingIncorrect information on your reportInformation is incorrectMDExplainedYes
Aug 12, 2026Credit reportingIncorrect information on your reportInformation is incorrectTXExplainedYes
Aug 11, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateALExplainedYes
Aug 11, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateLAExplainedYes
Aug 10, 2026Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportNCExplainedYes
Aug 10, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateOHExplainedYes
Aug 10, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateGAExplainedNo
Aug 10, 2026Credit reportingIncorrect information on your reportInformation is incorrectWAExplainedNo
Aug 7, 2026Credit reportingIncorrect information on your reportInformation is incorrectTXExplainedYes
Aug 5, 2026Credit reportingProblem with a company's investigation into an existing issueInvestigation took more than 30 daysNVExplainedYes
Aug 5, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateKYExplainedYes
Aug 5, 2026Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportTNExplainedYes
Aug 4, 2026Credit reportingIncorrect information on your reportInformation is incorrectKYExplainedNo
Aug 3, 2026Credit reportingIncorrect information on your reportInformation is incorrectMIExplainedYes
Aug 3, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateMOExplainedYes
Aug 3, 2026Credit reportingIncorrect information on your reportPersonal information incorrectOKExplainedYes
Jul 31, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateNCExplainedYes
Jul 30, 2026Credit reportingProblem with a company's investigation into an existing issueInvestigation took more than 30 daysNYExplainedYes
Jul 30, 2026Credit reportingProblem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phoneVAExplainedYes
Jul 29, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysILExplainedYes
Jul 29, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysILExplainedYes
Jul 29, 2026Credit reportingIncorrect information on your reportInformation is incorrectORExplainedYes
Jul 28, 2026Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportPAExplainedYes
Jul 28, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysILExplainedYes
Jul 28, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysKYExplainedYes
Jul 28, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysILExplainedYes
Jul 28, 2026Credit reportingIncorrect information on your reportInformation that should be on the report is missingTXExplainedYes
Jul 27, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysILExplainedYes
Jul 27, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysINExplainedYes
Jul 26, 2026Credit reportingIncorrect information on your reportPersonal information incorrectCAExplainedYes
Jul 25, 2026Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportOHExplainedNo
Jul 25, 2026Credit reportingIncorrect information on your reportInformation is incorrectGAExplainedYes
Jul 24, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysKYExplainedYes
Jul 24, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysILExplainedYes
Jul 24, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysILExplainedYes
Jul 23, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateWAExplainedYes
Jul 23, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysINExplainedYes
Jul 23, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateCAExplainedYes
Jul 23, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateCAExplainedYes
Jul 23, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysILExplainedYes
Jul 23, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysILExplainedYes
Jul 22, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysILExplainedYes
Jul 22, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysIAExplainedYes
Jul 22, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateWVExplainedYes
Jul 21, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysILExplainedYes
Jul 20, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysILExplainedYes
Jul 20, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysILExplainedYes
Jul 17, 2026Credit reportingImproper use of your reportReporting company used your report improperlyTNExplainedYes
Jul 16, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysILExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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