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Complaint log

First Advantage complaint log

The newest complaints about First Advantage, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Mar 30, 2026Credit reportingIncorrect information on your reportPersonal information incorrectFLExplainedYes
Mar 30, 2026Credit reportingIncorrect information on your reportInformation belongs to someone else-ExplainedYes
Mar 29, 2026Credit reportingProblem with a company's investigation into an existing issueProblem with personal statement of disputeTXExplainedYes
Mar 28, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Mar 27, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseOHExplainedYes
Mar 26, 2026Credit reportingIncorrect information on your reportPersonal information incorrectMOExplainedYes
Mar 25, 2026Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportGAExplainedYes
Mar 24, 2026Credit reportingProblem with a company's investigation into an existing issueInvestigation took more than 30 daysOHExplainedYes
Mar 23, 2026Credit reportingIncorrect information on your reportOld information reappears or never goes awayNHExplainedYes
Mar 23, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseMDExplainedYes
Mar 23, 2026Credit reportingIncorrect information on your reportPersonal information incorrectMNExplainedYes
Mar 22, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseMDExplainedYes
Mar 22, 2026Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputeNJExplainedYes
Mar 22, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateNHExplainedYes
Mar 22, 2026Credit reportingIncorrect information on your reportPersonal information incorrectMNExplainedYes
Mar 21, 2026Credit reportingIncorrect information on your reportInformation is incorrectGAExplainedYes
Mar 17, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateFLExplainedYes
Mar 17, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateTXExplainedYes
Mar 17, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateLAExplainedYes
Mar 16, 2026Credit reportingIncorrect information on your reportPersonal information incorrectVAExplainedYes
Mar 16, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateCAExplainedYes
Mar 14, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseVAExplainedYes
Mar 13, 2026Credit reportingProblem with a company's investigation into an existing issueProblem with personal statement of disputeNCExplainedYes
Mar 13, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateCAExplainedYes
Mar 11, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Mar 9, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateTXExplainedYes
Mar 8, 2026Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportPAExplainedYes
Mar 8, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Mar 8, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateOHExplainedYes
Mar 7, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Mar 7, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateFLExplainedYes
Mar 5, 2026Credit reportingProblem with a company's investigation into an existing issueWas not notified of investigation status or resultsNCExplainedYes
Mar 5, 2026Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportOHExplainedYes
Mar 4, 2026Credit reportingImproper use of your reportReport provided to employer without your written authorizationGAExplainedYes
Mar 3, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseMSExplainedYes
Mar 3, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Mar 2, 2026Credit reportingProblem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phoneFLExplainedYes
Mar 2, 2026Credit reportingProblem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phoneFLExplainedYes
Mar 2, 2026Credit reportingImproper use of your reportReporting company used your report improperlySCExplainedYes
Feb 27, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Feb 27, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Feb 27, 2026Credit reportingIncorrect information on your reportAccount status incorrectGAExplainedYes
Feb 26, 2026Credit reportingImproper use of your reportReporting company used your report improperlyPAExplainedYes
Feb 26, 2026Credit reportingProblem with a company's investigation into an existing issueWas not notified of investigation status or resultsILExplainedYes
Feb 24, 2026Credit reportingIncorrect information on your reportPersonal information incorrectGAExplainedYes
Feb 23, 2026Credit reportingIncorrect information on your reportPersonal information incorrectGAExplainedYes
Feb 19, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateGAExplainedYes
Feb 18, 2026Credit reportingProblem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phoneLAExplainedYes
Feb 18, 2026Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportTXExplainedYes
Feb 17, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateWVExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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