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Complaint log

First Advantage complaint log

The newest complaints about First Advantage, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
May 7, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateNCExplainedYes
May 7, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateFLExplainedYes
May 6, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateINExplainedYes
May 5, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateNCExplainedYes
May 5, 2026Credit reportingIncorrect information on your reportPersonal information incorrectTNExplainedYes
May 5, 2026Credit reportingIncorrect information on your reportInformation is missing that should be on the reportGAExplainedYes
Apr 29, 2026Credit reportingIncorrect information on your reportInformation that should be on the report is missingNJExplainedYes
Apr 28, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Apr 28, 2026Credit reportingIncorrect information on your reportPersonal information incorrectMOExplainedNo
Apr 27, 2026Credit reportingIncorrect information on your reportOld information reappears or never goes awayTXExplainedYes
Apr 27, 2026Credit reportingIncorrect information on your reportPersonal information incorrectMOExplainedYes
Apr 27, 2026Credit reportingIncorrect information on your reportPersonal information incorrectMOExplainedYes
Apr 26, 2026Credit reportingIncorrect information on your reportPersonal information incorrectMOExplainedYes
Apr 23, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseGAExplainedYes
Apr 23, 2026Credit reportingIncorrect information on your reportPublic record information inaccuratePAExplainedYes
Apr 23, 2026Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportMOExplainedYes
Apr 23, 2026Credit reportingIncorrect information on your reportInformation that should be on the report is missingSCExplainedYes
Apr 23, 2026Credit reportingIncorrect information on your reportPersonal information incorrectWIExplainedYes
Apr 22, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Apr 21, 2026Credit reportingProblem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phoneTXExplainedYes
Apr 21, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseGAExplainedYes
Apr 18, 2026Credit reportingIncorrect information on your reportInformation is incorrectUTExplainedYes
Apr 17, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateTXExplainedYes
Apr 16, 2026Credit reportingProblem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phonePAExplainedYes
Apr 15, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTXExplainedYes
Apr 15, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysFLExplainedYes
Apr 14, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNCExplainedYes
Apr 14, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseMIExplainedYes
Apr 13, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateARExplainedYes
Apr 11, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseKSExplainedYes
Apr 10, 2026Credit reportingIncorrect information on your reportInformation that should be on the report is missingSCExplainedYes
Apr 9, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateILExplainedYes
Apr 8, 2026Credit reportingImproper use of your reportReport provided to employer without your written authorizationWAExplainedYes
Apr 8, 2026Credit reportingImproper use of your reportReport provided to employer without your written authorizationPAExplainedYes
Apr 8, 2026Credit reportingIncorrect information on your reportPersonal information incorrectMNExplainedYes
Apr 8, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateMIExplainedYes
Apr 8, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateVAExplainedYes
Apr 7, 2026Credit reportingIncorrect information on your reportInformation is incorrectMOExplainedYes
Apr 7, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateFLExplainedYes
Apr 6, 2026Credit reportingIncorrect information on your reportInformation is incorrectNJExplainedYes
Apr 6, 2026Credit reportingProblem with a company's investigation into an existing issueWas not notified of investigation status or results-ExplainedYes
Apr 6, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysILExplainedYes
Apr 6, 2026Credit reportingProblem with a company's investigation into an existing issueInvestigation took more than 30 daysTNExplainedYes
Apr 4, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseOHExplainedYes
Apr 1, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateMIExplainedYes
Mar 31, 2026Credit reportingIncorrect information on your reportInformation is incorrectCAExplainedYes
Mar 31, 2026Credit reportingIncorrect information on your reportInformation is incorrectFLExplainedYes
Mar 31, 2026Credit reportingProblem with a company's investigation into an existing issueInvestigation took more than 30 daysCAExplainedYes
Mar 31, 2026Credit reportingIncorrect information on your reportInformation is incorrectFLExplainedYes
Mar 30, 2026Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportNVExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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