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Payday & personal loans

First Citizens Bancshares payday & personal loans complaints

Consumers have filed 27 complaints about First Citizens Bancshares's payday & personal loans, 2 in the last 12 months. First Citizens Bancshares answered 100% on time and closed 0% with relief. See the whole First Citizens Bancshares record.

First Citizens Bancshares against other personal & payday lenders

#Company12 monthsChangeOn timeReliefAll time
1Affirm2,316+167%100%0%4,371
2Paramount GR904+262%99.8%0%1,538
3OneMain Financial765+18%100%7%3,344
4Klarna652+212%94%13%1,034
5Block (Cash App)447+213%96.2%2%702
6Enova (CashNetUSA, NetCredit)434+7%100%0%2,775
7CCF Intermediate388-18%99.7%8%1,368
8Upgrade291+62%100%2%923
9Upstart276+35%99.6%2%910
10SoFi276+57%100%10%563
11Truist274+37%99.6%11%958
12Uprova Credit257+118%100%0%466
13First Citizens Bancshares2new100%0%27

Every lender ranked

Latest First Citizens Bancshares payday & personal loans complaints

ReceivedAboutIssueStateAnswerOn time
Apr 23, 2026Payday & personal loansUnexpected feesSCExplainedYes
Feb 16, 2026Payday & personal loansCharged fees or interest you didn't expectGAExplainedYes
May 5, 2025Payday & personal loansGetting the loanSCExplainedYes
Apr 9, 2025Payday & personal loansCharged fees or interest you didn't expectWVExplainedYes
May 22, 2024Payday & personal loansProblem with the payoff process at the end of the loanKYMoney backYes
Jul 6, 2023Payday & personal loansProblem with the payoff process at the end of the loanWVExplainedYes
Feb 9, 2023Payday & personal loansGetting a line of creditPAMoney backYes
Jul 8, 2022Payday & personal loansGetting a line of creditMTExplainedYes
Apr 15, 2021Payday & personal loansProblem with the payoff process at the end of the loanGAExplainedYes
Apr 3, 2021Payday & personal loansProblem with the payoff process at the end of the loanSCExplainedYes
Apr 21, 2020Payday & personal loansProblem when making paymentsGAExplainedYes
Sep 16, 2019Payday & personal loansCharged fees or interest you didn't expectFLExplainedYes
Aug 26, 2019Payday & personal loansCharged fees or interest you didn't expectMNExplainedYes
Jan 16, 2018Payday & personal loansProblem when making paymentsGAExplainedYes
Jan 9, 2018Payday & personal loansProblem when making paymentsAZFixedYes
Aug 11, 2017Payday & personal loansProblem when making paymentsGAExplainedYes
Jul 4, 2017Payday & personal loansProblem when making paymentsGAExplainedYes
Mar 8, 2017Payday & personal loansProblems when you are unable to payCOExplainedYes
Feb 1, 2017Payday & personal loansManaging the loan or leaseFLExplainedYes
Nov 11, 2016Payday & personal loansTaking out the loan or leaseNCClosedYes
Sep 15, 2016Payday & personal loansShopping for a loan or leaseNCExplainedYes
Jun 27, 2016Payday & personal loansTaking out the loan or leaseNCExplainedYes
May 31, 2016Payday & personal loansManaging the loan or leaseGAExplainedYes
May 6, 2016Payday & personal loansManaging the loan or leaseGAExplainedYes
Jul 30, 2015Payday & personal loansAccount terms and changesAZExplainedYes
Mar 30, 2015Payday & personal loansTaking out the loan or leaseGAFixedYes
May 20, 2013Payday & personal loansManaging the loan or leaseCAExplainedYes

Your rights with personal & payday lenders

You can revoke permission for a lender to take automatic payments from your account by telling the lender and your bank. Many states cap interest or ban payday loans altogether, and the Military Lending Act caps most loans to active-duty servicemembers and their families at 36% APR.

Scam warning: A real lender never asks for a fee up front, a gift card or a "deposit" before sending a loan. Check the lender is licensed in your state.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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