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Complaint log

First Help Financial complaint log

The newest complaints about First Help Financial, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Nov 8, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeILExplainedYes
Oct 31, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNHIn progressYes
Oct 31, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeNJExplainedYes
Oct 24, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeCAExplainedYes
Oct 23, 2026Auto loans & leasesManaging the loan or leaseProblem with fees chargedNCIn progressYes
Oct 22, 2026Auto loans & leasesProblems at the end of the loan or leaseProblem with paying off the loanCOIn progressYes
Oct 20, 2026Auto loans & leasesManaging the loan or leaseBilling problemMAIn progressYes
Oct 17, 2026Auto loans & leasesRepossessionNotice to repossessVTIn progressYes
Oct 17, 2026Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanMAIn progressYes
Oct 16, 2026Auto loans & leasesProblems at the end of the loan or leaseProblem related to refinancingMSIn progressYes
Oct 15, 2026Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsSCIn progressYes
Oct 14, 2026Credit reportingIncorrect information on your reportAccount information incorrectCOExplainedYes
Oct 14, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeDCExplainedYes
Oct 13, 2026Auto loans & leasesRepossessionAccount reinstatement or redemption after repossessionGAIn progressYes
Oct 9, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseLAExplainedYes
Oct 6, 2026Auto loans & leasesManaging the loan or leaseBilling problemINIn progressYes
Oct 3, 2026Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanMDIn progressYes
Oct 3, 2026Credit reportingIncorrect information on your reportAccount status incorrectFLExplainedYes
Sep 28, 2026Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Sep 21, 2026Auto loans & leasesManaging the loan or leaseProblem with fees chargedNYIn progressYes
Sep 15, 2026Credit reportingIncorrect information on your reportAccount status incorrectNYExplainedYes
Sep 11, 2026Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsOHExplainedYes
Sep 10, 2026Auto loans & leasesRepossessionAccount reinstatement or redemption after repossessionSCExplainedYes
Sep 8, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeILExplainedYes
Sep 8, 2026Credit reportingImproper use of your reportReporting company used your report improperlyPAMoney backYes
Sep 4, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseOKExplainedYes
Sep 4, 2026Payday & personal loansVehicle was repossessed or sold the vehicleNYExplainedYes
Aug 21, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeMEExplainedYes
Aug 13, 2026Auto loans & leasesProblems at the end of the loan or leaseProblem related to refinancingTXExplainedYes
Aug 6, 2026Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Jul 24, 2026Credit cardsIncorrect information on your reportAccount status incorrectFLExplainedYes
Jul 18, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeNYExplainedYes
Jul 16, 2026Auto loans & leasesProblems at the end of the loan or leaseProblem with paying off the loanKYFixedYes
Jul 15, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeMOExplainedYes
Jul 14, 2026Auto loans & leasesProblems at the end of the loan or leaseProblem with paying off the loanOHExplainedYes
Jul 12, 2026Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanGAExplainedYes
Jul 8, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offCAExplainedYes
Jul 2, 2026Credit reportingIncorrect information on your reportAccount status incorrectTXExplainedYes
Jun 29, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeCAExplainedYes
Jun 23, 2026Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanKYFixedYes
Jun 23, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeGAExplainedYes
Jun 15, 2026Credit reportingIncorrect information on your reportAccount information incorrectCTExplainedYes
Jun 11, 2026Auto loans & leasesManaging the loan or leaseProblem with fees chargedGAExplainedYes
Jun 10, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offMDMoney backYes
Jun 9, 2026Auto loans & leasesManaging the loan or leaseBilling problemTNExplainedYes
Jun 6, 2026Auto loans & leasesManaging the loan or leaseBilling problemFLExplainedYes
May 31, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeGAExplainedYes
May 30, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeIAExplainedYes
May 29, 2026Auto loans & leasesGetting a loan or leaseProblem with additional add-on products or services purchased with the loanTXExplainedYes
May 28, 2026Payday & personal loansCan't contact lender or servicerNJExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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