Complaint log
First Help Financial complaint log
The newest complaints about First Help Financial, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| May 25, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| May 22, 2026 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| May 11, 2026 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Fixed |
| May 8, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| May 8, 2026 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| May 6, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Apr 27, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Apr 24, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Apr 22, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Apr 19, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Apr 19, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 7, 2026 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
| Apr 5, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Apr 2, 2026 | Auto loans & leases | RepossessionDamage caused or loss of personal items in vehicle during the actual repossession | Explained |
| Apr 2, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Fixed |
| Mar 31, 2026 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
| Mar 31, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Money back |
| Mar 30, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 28, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Mar 27, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 27, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Mar 27, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Mar 25, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Mar 25, 2026 | Auto loans & leases | Getting a loan or leaseProblem with additional add-on products or services purchased with the loan | Explained |
| Mar 20, 2026 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| Mar 19, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Mar 12, 2026 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
| Mar 11, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 11, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Mar 9, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Mar 6, 2026 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
| Mar 2, 2026 | Credit reporting | Improper use of your reportReport provided to employer without your written authorization | Explained |
| Feb 27, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Feb 27, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Feb 19, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Feb 11, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Feb 11, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Feb 10, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Feb 9, 2026 | Auto loans & leases | RepossessionCompany communicating payment assistance or payment extension options | Explained |
| Feb 5, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jan 27, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem while selling or giving up the vehicle | Explained |
| Jan 26, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jan 22, 2026 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
| Jan 16, 2026 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Jan 12, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jan 3, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Dec 30, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Dec 26, 2025 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Dec 9, 2025 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Dec 8, 2025 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works