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Mortgages

First Home Mortgage mortgages complaints

Consumers have filed 110 complaints about First Home Mortgage's mortgages, 14 in the last 12 months. First Home Mortgage answered 100% on time and closed 0% with relief. See the whole First Home Mortgage record.

First Home Mortgage against other mortgage lenders & servicers

#Company12 monthsChangeOn timeReliefAll time
1Shellpoint Mortgage Servicing3,741+17%81.4%0%17,690
2Rocket Mortgage3,572+499%99.9%0%8,475
3Freedom Mortgage1,701+50%99.4%0%9,327
4Ocwen Financial1,514+44%100%1%35,815
5Wells Fargo1,187-8%100%9%49,962
6PennyMac1,157+86%99.9%13%5,470
7Select Portfolio Servicing1,130+34%99.9%0%15,278
8Carrington Mortgage Services1,081+124%99.7%0%6,641
9Selene967+53%100%0%3,082
10LoanCare862+107%100%0%7,382
11Mr. Cooper757-64%100%0%13,321
12JPMorgan Chase734+43%100%2%25,884
13First Home Mortgage14new100%0%110

Every mortgage company ranked

Latest First Home Mortgage mortgages complaints

ReceivedAboutIssueStateAnswerOn time
Oct 29, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresMDExplainedYes
Oct 11, 2026MortgagesTrouble during payment processFees chargedRIExplainedYes
Sep 11, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanMDExplainedYes
Aug 8, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceMDExplainedYes
Jul 24, 2026MortgagesTrouble during payment processPrivate mortgage insurance (PMI)MDExplainedYes
Jun 25, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefFLExplainedYes
Jun 23, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsMDExplainedYes
Jun 10, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceMDExplainedYes
Jun 4, 2026MortgagesClosing on a mortgageChanges in loan terms during or after closingMDExplainedYes
Apr 28, 2026MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingMDExplainedYes
Apr 17, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosuresDCExplainedYes
Apr 15, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanMDExplainedYes
Apr 9, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuMDExplainedYes
Dec 30, 2025MortgagesStruggling to pay mortgageForeclosureVAExplainedYes
Nov 5, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application processMDExplainedYes
Sep 23, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanDCExplainedYes
Sep 9, 2025MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefMDExplainedYes
Aug 20, 2025MortgagesTrouble during payment processLoan sold or transferred to another companyMDExplainedYes
Aug 6, 2025MortgagesTrouble during payment processLoan sold or transferred to another companyDCExplainedYes
Jun 30, 2025MortgagesIncorrect information on your reportAccount status incorrectMDExplainedYes
May 31, 2025MortgagesTrouble during payment processPayment processMDExplainedYes
Mar 19, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanMDExplainedYes
Jan 29, 2025MortgagesTrouble during payment processPayment processMDExplainedYes
Dec 18, 2024MortgagesTrouble during payment processPayment processMDExplainedYes
Sep 15, 2024MortgagesIncorrect information on your reportAccount status incorrectMDExplainedYes
Sep 9, 2024MortgagesIncorrect information on your reportInformation is missing that should be on the reportMDExplainedYes
Jul 11, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureVAExplainedYes
Apr 21, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processMDExplainedYes
Mar 14, 2024MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuMDExplainedYes
Mar 13, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanMDExplainedYes

Your rights with mortgage lenders & servicers

Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.

Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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