Mortgage company · complaint record
First Home Mortgage complaints
Filed under FIRST HOME MORTGAGE CORPORATION
Consumers have filed 131 complaints about First Home Mortgage since 2012, 18 of them in the last 12 months (+29% on the year before). It answered 100% on time and closed 0% with relief for the customer. The most common problem is trouble during payment process.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 131
- Last 12 months
- 18
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 1
- Rank
- #93 of 595
Since October 2012
+29% vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Oct 29, 2026
Most complained-about mortgage lenders & servicers
First Home Mortgage complaints by month
The busiest month was March 2023 (6 complaints). Complaints in the last 12 months are up 29% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How First Home Mortgage answered all time
- Closed with monetary relief21.5%
- Closed with non-monetary relief10.8%
- Closed with explanation12897.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What First Home Mortgage complaints are about
Top First Home Mortgage problems
Inside "Trouble during payment process"
- Trying to communicate with the company to fix an issue while managing or servicing your loan 9
- Payment process 4
- Escrow, taxes, or insurance 2
- Loan sold or transferred to another company 2
- Private mortgage insurance (PMI) 1
- Fees charged 1
Where First Home Mortgage complaints come from
Most complaints: Maryland (88), Virginia (12), District of Columbia (9), Rhode Island (6), Florida (4).
First Home Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | First Home MortgageMortgages | - | 18 | - |
Compare side by side: First Home Mortgage vs Midwest Loan Services · First Home Mortgage vs Truhome Solutions · First Home Mortgage vs NEXA Mortgage · First Home Mortgage vs Hilltop
What people say about First Home Mortgage
All experiencesNo experiences with First Home Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest First Home Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 29, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Oct 11, 2026 | Mortgages | Trouble during payment processFees charged | Explained |
| Sep 11, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Aug 8, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Aug 4, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 24, 2026 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | Explained |
| Jun 25, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Jun 23, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
| Jun 10, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jun 4, 2026 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Apr 28, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
| Apr 17, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosures | Explained |
Questions about First Home Mortgage
How many complaints does First Home Mortgage have?
First Home Mortgage has 131 complaints on record since October 2012, including 18 in the last 12 months and 1 in the last 30 days. That makes it number 1,136 of every company by complaints this year.
Does First Home Mortgage respond to complaints?
Yes. First Home Mortgage answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with First Home Mortgage?
The most common problems are trouble during payment process (47), struggling to pay mortgage (24), closing on a mortgage (9).
Is First Home Mortgage legit?
First Home Mortgage is a real company with a public complaint record: consumers have complained about it 131 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is First Home Mortgage legit? for the signals, red flags and how to protect yourself.
Are complaints about First Home Mortgage going up or down?
Up. There were 18 complaints in the last 12 months against 14 in the 12 before (+29%). See every month.
How do I file a complaint against First Home Mortgage?
Complain to First Home Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most First Home Mortgage complaints come from?
Most come from Maryland (88), Virginia (12), District of Columbia (9). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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