First Niagara Financial Group against other credit card companies
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Capital One | 14,231 | +52% | 99.9% | 22% | 71,421 |
| 2 | Citibank | 12,511 | +54% | 99.9% | 42% | 69,867 |
| 3 | Synchrony | 9,417 | +55% | 95.9% | 20% | 46,487 |
| 4 | JPMorgan Chase | 7,363 | +30% | 100% | 21% | 48,168 |
| 5 | Bank of America | 6,335 | +62% | 99.3% | 39% | 37,295 |
| 6 | American Express | 5,838 | +29% | 98.7% | 23% | 33,782 |
| 7 | Wells Fargo | 3,702 | +44% | 99.9% | 27% | 19,609 |
| 8 | Bread Financial (Comenity) | 3,690 | +29% | 100% | 47% | 21,535 |
| 9 | Goldman Sachs Bank (Apple Card, Marcus) | 3,156 | +36% | 100% | 27% | 10,467 |
| 10 | Barclays US | 2,871 | +36% | 100% | 7% | 18,152 |
| 11 | U.S. Bank | 2,011 | +50% | 100% | 33% | 11,339 |
| 12 | TransUnion | 1,897 | -74% | 100% | 57% | 19,687 |
| 13 | First Niagara Financial Group | 0 | new | - | - | 64 |
Every card issuer ranked
Latest First Niagara Financial Group credit cards complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 4, 2016 | Credit cards | Delinquent account | NY | Explained | Yes |
| Sep 9, 2016 | Credit cards | Other | NY | Explained | Yes |
| May 17, 2016 | Credit cards | Transaction issue | PA | Explained | Yes |
| May 6, 2016 | Credit cards | APR or interest rate | NY | Explained | Yes |
| Apr 14, 2016 | Credit cards | Billing disputes | NY | Money back | Yes |
| Mar 1, 2016 | Credit cards | Identity theft / Fraud / Embezzlement | NY | Explained | Yes |
| Dec 21, 2015 | Credit cards | Customer service / Customer relations | NY | Explained | Yes |
| Dec 11, 2015 | Credit cards | Cash advance fee | NY | Money back | Yes |
| Oct 27, 2015 | Credit cards | Balance transfer fee | NY | Explained | Yes |
| Oct 7, 2015 | Credit cards | Billing disputes | NY | Money back | Yes |
| Aug 28, 2015 | Credit cards | Rewards | NY | Explained | Yes |
| Jul 23, 2015 | Credit cards | Credit card protection / Debt protection | FL | Explained | Yes |
| Jul 22, 2015 | Credit cards | Identity theft / Fraud / Embezzlement | FL | Explained | Yes |
| Jul 9, 2015 | Credit cards | Delinquent account | NY | Explained | Yes |
| May 7, 2015 | Credit cards | Identity theft / Fraud / Embezzlement | NY | Explained | Yes |
| Mar 13, 2015 | Credit cards | Late fee | NY | Explained | Yes |
| Feb 9, 2015 | Credit cards | Other | NY | Explained | Yes |
| Jan 20, 2015 | Credit cards | Billing statement | CT | Fixed | Yes |
| Jan 3, 2015 | Credit cards | Identity theft / Fraud / Embezzlement | NY | Money back | Yes |
| Sep 23, 2014 | Credit cards | Identity theft / Fraud / Embezzlement | NY | Fixed | Yes |
| Sep 8, 2014 | Credit cards | Billing disputes | NY | Fixed | Yes |
| Jul 15, 2014 | Credit cards | Billing disputes | FL | Explained | Yes |
| Jun 9, 2014 | Credit cards | Billing statement | NY | Explained | Yes |
| Mar 18, 2014 | Credit cards | Identity theft / Fraud / Embezzlement | NY | Explained | Yes |
| Mar 4, 2014 | Credit cards | Billing disputes | NH | Money back | Yes |
| Dec 30, 2013 | Credit cards | Other | NY | Money back | Yes |
| Nov 25, 2013 | Credit cards | Billing disputes | NY | Explained | Yes |
| Aug 27, 2013 | Credit cards | Identity theft / Fraud / Embezzlement | CA | Explained | Yes |
| Jun 20, 2013 | Credit cards | Sale of account | NY | Explained | Yes |
| May 10, 2013 | Credit cards | Identity theft / Fraud / Embezzlement | PA | Explained | Yes |
Your rights with credit card companies
Under the Fair Credit Billing Act you have 60 days from the statement date to dispute a billing error in writing, and the issuer must investigate. Your liability for unauthorized charges is capped at $50 by law (and usually zero in practice). Issuers must give 45 days' notice before raising your interest rate or most fees.
Scam warning: Your card company will never ask you to read out a full card number, PIN or one-time code on a call it made. Hang up and call the number on the back of the card.
General information, not legal advice; rules vary by state. Plain-English guides
Talk about First Niagara Financial Group
No comments yet. Start the conversation - questions are welcome too.