Credit cards
Late fee
Consumers have filed 3,639 complaints about this, against 56 companies. The most complained-about is Citibank.
Companies with the most
All time.
By month
Latest complaints about this
| Received | Company | About | Issue | Answer |
|---|---|---|---|---|
| Apr 21, 2017 | HSBC | Credit cards | Late fee | Fixed |
| Apr 21, 2017 | Synchrony | Credit cards | Late fee | Money back |
| Apr 21, 2017 | Citibank | Credit cards | Late fee | Explained |
| Apr 21, 2017 | Citibank | Credit cards | Late fee | Explained |
| Apr 21, 2017 | Bread Financial | Credit cards | Late fee | Money back |
| Apr 20, 2017 | Wells Fargo | Credit cards | Late fee | Money back |
| Apr 20, 2017 | Synchrony | Credit cards | Late fee | Explained |
| Apr 19, 2017 | Synchrony | Credit cards | Late fee | Money back |
| Apr 19, 2017 | TD Bank | Credit cards | Late fee | Money back |
| Apr 19, 2017 | Capital One | Credit cards | Late fee | Explained |
| Apr 19, 2017 | American Express | Credit cards | Late fee | Money back |
| Apr 18, 2017 | JPMorgan Chase | Credit cards | Late fee | Explained |
| Apr 18, 2017 | Synchrony | Credit cards | Late fee | Money back |
| Apr 18, 2017 | Bread Financial | Credit cards | Late fee | Explained |
| Apr 18, 2017 | Synchrony | Credit cards | Late fee | Money back |
Your rights with credit card companies
Under the Fair Credit Billing Act you have 60 days from the statement date to dispute a billing error in writing, and the issuer must investigate. Your liability for unauthorized charges is capped at $50 by law (and usually zero in practice). Issuers must give 45 days' notice before raising your interest rate or most fees.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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