Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme

Credit cards

Sale of account

Consumers have filed 344 complaints about this, against 46 companies. The most complained-about is Capital One.

Companies with the most

All time.

By month

Latest complaints about this

ReceivedCompanyAboutIssueStateAnswerOn time
Apr 19, 2017SynchronyCredit cardsSale of accountCAMoney backYes
Apr 18, 2017SynchronyCredit cardsSale of accountTXExplainedYes
Apr 18, 2017SynchronyCredit cardsSale of accountTXExplainedYes
Apr 13, 2017Encore CapitalCredit cardsSale of accountCOExplainedYes
Apr 11, 2017Bank of AmericaCredit cardsSale of accountGAExplainedYes
Apr 5, 2017Portfolio Recovery AssociatesCredit cardsSale of accountSCExplainedYes
Mar 30, 2017Encore CapitalCredit cardsSale of accountKYExplainedYes
Mar 24, 2017Capital OneCredit cardsSale of accountCAExplainedYes
Mar 23, 2017CitibankCredit cardsSale of accountNYMoney backYes
Mar 13, 2017American ExpressCredit cardsSale of accountCAExplainedYes
Mar 8, 2017CitibankCredit cardsSale of accountNJExplainedYes
Mar 1, 2017HSBCCredit cardsSale of accountORExplainedYes
Feb 20, 2017Encore CapitalCredit cardsSale of accountILExplainedYes
Feb 15, 2017JPMorgan ChaseCredit cardsSale of accountLAExplainedYes
Feb 14, 2017Capital OneCredit cardsSale of accountALExplainedYes

Your rights with credit card companies

Under the Fair Credit Billing Act you have 60 days from the statement date to dispute a billing error in writing, and the issuer must investigate. Your liability for unauthorized charges is capped at $50 by law (and usually zero in practice). Issuers must give 45 days' notice before raising your interest rate or most fees.

Scam warning: Your card company will never ask you to read out a full card number, PIN or one-time code on a call it made. Hang up and call the number on the back of the card.

General information, not legal advice; rules vary by state. Plain-English guides

Talk about it

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience