Mortgage company · complaint record
First Priority Mortgage complaints
Filed under FIRST PRIORITY MORTGAGE, INC.
Consumers have filed 10 complaints about First Priority Mortgage since 2014, 3 of them in the last 12 months. It answered 0% on time and closed 0% with relief for the customer. The most common problem is trouble during payment process.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 10
- Last 12 months
- 3
- Answered on time
- 0%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #250 of 595
Since December 2014
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Sep 16, 2026
Most complained-about mortgage lenders & servicers
First Priority Mortgage complaints by month
The busiest month was April 2026 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How First Priority Mortgage answered all time
- Closed with explanation770%
- Untimely response330%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What First Priority Mortgage complaints are about
Top First Priority Mortgage problems
First Priority Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | First Priority MortgageMortgages | - | 3 | - |
Compare side by side: First Priority Mortgage vs Midwest Loan Services · First Priority Mortgage vs Truhome Solutions · First Priority Mortgage vs NEXA Mortgage · First Priority Mortgage vs Hilltop
What people say about First Priority Mortgage
All experiencesNo experiences with First Priority Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest First Priority Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 16, 2026 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | No timely reply |
| Apr 25, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | No timely reply |
| Apr 13, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | No timely reply |
| Aug 2, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Sep 14, 2022 | Mortgages | Closing on a mortgage | Explained |
| Nov 5, 2021 | Mortgages | Closing on a mortgage | Explained |
| Oct 18, 2021 | Mortgages | Closing on a mortgage | Explained |
| Mar 2, 2021 | Mortgages | Closing on a mortgage | Explained |
| Nov 29, 2017 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Dec 22, 2014 | Mortgages | Application, originator, mortgage broker | Explained |
Questions about First Priority Mortgage
How many complaints does First Priority Mortgage have?
First Priority Mortgage has 10 complaints on record since December 2014, including 3 in the last 12 months and 0 in the last 30 days. That makes it number 2,246 of every company by complaints this year.
Does First Priority Mortgage respond to complaints?
Yes. First Priority Mortgage answered 0% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with First Priority Mortgage?
The most common problems are trouble during payment process (2), incorrect information on your report (1), closing on a mortgage (4).
Is First Priority Mortgage legit?
First Priority Mortgage is a real company with a public complaint record: consumers have complained about it 10 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is First Priority Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against First Priority Mortgage?
Complain to First Priority Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most First Priority Mortgage complaints come from?
Most come from New York (7), Michigan (3). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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