First Republic Bank against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | First Republic Bank | 0 | new | - | - | 36 |
Every mortgage company ranked
Latest First Republic Bank mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Apr 26, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | Yes |
| Mar 10, 2023 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Jan 9, 2023 | Mortgages | Trouble during payment process | NJ | Explained | Yes |
| Sep 27, 2022 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Aug 30, 2022 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Aug 18, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | Yes |
| Jul 11, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | NY | Explained | Yes |
| Jun 8, 2022 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| May 1, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | Yes |
| Feb 4, 2022 | Mortgages | Closing on a mortgage | CA | Explained | Yes |
| May 18, 2021 | Mortgages | Closing on a mortgage | NY | Explained | Yes |
| Jan 5, 2021 | Mortgages | Struggling to pay mortgage | - | Explained | Yes |
| Dec 8, 2020 | Mortgages | Trouble during payment process | NC | Explained | Yes |
| Nov 30, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | Yes |
| Jun 8, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | Yes |
| Feb 24, 2020 | Mortgages | Closing on a mortgage | NJ | Explained | Yes |
| Feb 3, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | NJ | Explained | Yes |
| Apr 16, 2019 | Mortgages | Closing on a mortgage | CA | Fixed | Yes |
| Mar 2, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | Yes |
| Sep 7, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | FL | Explained | Yes |
| Mar 11, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | Yes |
| Aug 7, 2017 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Apr 21, 2017 | Mortgages | Application, originator, mortgage broker | CA | Explained | Yes |
| Feb 11, 2017 | Mortgages | Credit decision / Underwriting | CA | Explained | Yes |
| Oct 2, 2016 | Mortgages | Loan servicing, payments, escrow account | CA | Explained | Yes |
| May 23, 2016 | Mortgages | Loan servicing, payments, escrow account | MA | Explained | Yes |
| May 6, 2016 | Mortgages | Application, originator, mortgage broker | CA | Explained | Yes |
| Oct 4, 2015 | Mortgages | Loan servicing, payments, escrow account | CA | Explained | Yes |
| Jun 15, 2015 | Mortgages | Loan modification,collection,foreclosure | NY | Explained | Yes |
| Nov 3, 2014 | Mortgages | Loan modification,collection,foreclosure | CA | Explained | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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