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Payday & personal loans

Firstbank Puerto Rico payday & personal loans complaints

Consumers have filed 21 complaints about Firstbank Puerto Rico's payday & personal loans, 2 in the last 12 months. Firstbank Puerto Rico answered 100% on time and closed 0% with relief. See the whole Firstbank Puerto Rico record.

Firstbank Puerto Rico against other personal & payday lenders

#Company12 monthsChangeOn timeReliefAll time
1Affirm2,316+167%100%0%4,371
2Paramount GR904+262%99.8%0%1,538
3OneMain Financial765+18%100%7%3,344
4Klarna652+212%94%13%1,034
5Block (Cash App)447+213%96.2%2%702
6Enova (CashNetUSA, NetCredit)434+7%100%0%2,775
7CCF Intermediate388-18%99.7%8%1,368
8Upgrade291+62%100%2%923
9Upstart276+35%99.6%2%910
10SoFi276+57%100%10%563
11Truist274+37%99.6%11%958
12Uprova Credit257+118%100%0%466
13Firstbank Puerto Rico2new100%0%21

Every lender ranked

Latest Firstbank Puerto Rico payday & personal loans complaints

ReceivedAboutIssueStateAnswerOn time
Apr 12, 2026Payday & personal loansStruggling to pay your loanPRExplainedYes
Jan 5, 2026Payday & personal loansLoan payment wasn't credited to your accountPRExplainedYes
Apr 2, 2025Payday & personal loansLoan payment wasn't credited to your accountPRExplainedYes
Mar 11, 2025Payday & personal loansLoan payment wasn't credited to your accountPRExplainedYes
Jul 3, 2024Payday & personal loansCharged fees or interest you didn't expectPRExplainedYes
Nov 22, 2023Payday & personal loansIncorrect information on your reportOld information reappears or never goes awayPRExplainedYes
Sep 14, 2023Payday & personal loansGetting the loanPRExplainedYes
Nov 29, 2022Payday & personal loansCharged fees or interest you didn't expectPRExplainedYes
Jun 6, 2022Payday & personal loansCharged fees or interest you didn't expectNYExplainedYes
Feb 11, 2022Payday & personal loansCharged fees or interest you didn't expectNJExplainedYes
Sep 20, 2021Payday & personal loansProblem when making paymentsSCExplainedYes
Mar 23, 2021Payday & personal loansCharged fees or interest you didn't expectVIExplainedYes
Jul 16, 2020Payday & personal loansGetting the loanPRExplainedYes
Feb 26, 2020Payday & personal loansGetting the loanPRExplainedYes
Sep 14, 2017Payday & personal loansProblem with the payoff process at the end of the loanPRExplainedYes
Jul 22, 2016Payday & personal loansShopping for a line of creditPRExplainedYes
Jul 6, 2016Payday & personal loansTaking out the loan or lease-ExplainedYes
Jul 24, 2015Payday & personal loansShopping for a loan or leasePRExplainedNo
Apr 29, 2015Payday & personal loansManaging the loan or lease-ExplainedYes
Dec 10, 2013Payday & personal loansTaking out the loan or leaseFLExplainedYes
Jun 18, 2012Payday & personal loansShopping for a line of creditPRExplainedYes

Your rights with personal & payday lenders

You can revoke permission for a lender to take automatic payments from your account by telling the lender and your bank. Many states cap interest or ban payday loans altogether, and the Military Lending Act caps most loans to active-duty servicemembers and their families at 36% APR.

Scam warning: A real lender never asks for a fee up front, a gift card or a "deposit" before sending a loan. Check the lender is licensed in your state.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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