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Complaint log

Firstsource Business Process Services complaint log

The newest complaints about Firstsource Business Process Services, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Feb 3, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountPAExplainedYes
Feb 2, 2025Credit reportingImproper use of your reportReporting company used your report improperlyCAExplainedYes
Feb 2, 2025Credit reportingImproper use of your reportReporting company used your report improperlyCAExplainedYes
Feb 2, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursGAExplainedYes
Jan 31, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftCAExplainedYes
Jan 29, 2025Debt collectionFalse statements or representationImpersonated attorney, law enforcement, or government officialNCExplainedYes
Jan 29, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursKSExplainedYes
Jan 28, 2025Debt collectionElectronic communicationsFrequent or repeated messagesNVExplainedYes
Jan 27, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursNCExplainedYes
Jan 26, 2025Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedNYExplainedYes
Jan 25, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedORExplainedYes
Jan 24, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtMIExplainedYes
Jan 22, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtCAExplainedYes
Jan 21, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtCAExplainedYes
Jan 20, 2025Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingFLExplainedYes
Jan 18, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftCAExplainedYes
Jan 16, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftGAExplainedYes
Jan 15, 2025Debt collectionElectronic communicationsFrequent or repeated messagesOHExplainedYes
Jan 15, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftALExplainedYes
Jan 14, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedCAExplainedYes
Jan 11, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursMSExplainedYes
Jan 10, 2025Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingCAExplainedYes
Jan 8, 2025Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedCAExplainedYes
Jan 8, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursOHExplainedYes
Jan 4, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountMIExplainedYes
Jan 4, 2025Credit cardsOther features, terms, or problemsPrivacy issuesTXExplainedYes
Jan 3, 2025Credit cardsOther features, terms, or problemsCredit card company forcing arbitrationLAExplainedYes
Dec 31, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseLAExplainedYes
Dec 30, 2024Debt collectionFalse statements or representationAttempted to collect wrong amountFLExplainedYes
Dec 27, 2024Debt collectionElectronic communicationsFrequent or repeated messagesINExplainedYes
Dec 23, 2024Debt collectionCommunication tacticsFrequent or repeated callsCAExplainedYes
Dec 22, 2024Debt collectionFalse statements or representationAttempted to collect wrong amountSCExplainedYes
Dec 22, 2024Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Dec 21, 2024Debt collectionAttempts to collect debt not owedDebt was result of identity theftNCExplainedYes
Dec 21, 2024Credit reportingImproper use of your reportReporting company used your report improperlyMIExplainedYes
Dec 21, 2024Debt collectionFalse statements or representationAttempted to collect wrong amountMDExplainedYes
Dec 20, 2024Credit reportingProblem with fraud alerts or security freezesSCExplainedYes
Dec 19, 2024Debt collectionFalse statements or representationAttempted to collect wrong amountGAExplainedYes
Dec 19, 2024Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Dec 19, 2024Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Dec 19, 2024Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Dec 19, 2024Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Dec 17, 2024Debt collectionFalse statements or representationAttempted to collect wrong amountCAExplainedYes
Dec 17, 2024Debt collectionFalse statements or representationAttempted to collect wrong amountFLExplainedYes
Dec 13, 2024Debt collectionWritten notification about debtDidn't receive enough information to verify debtCAExplainedYes
Dec 12, 2024Debt collectionCommunication tacticsFrequent or repeated callsTXExplainedYes
Dec 12, 2024Credit reportingImproper use of your reportReporting company used your report improperlyNMExplainedYes
Dec 11, 2024Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Dec 10, 2024Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedFLExplainedYes
Dec 9, 2024Debt collectionAttempts to collect debt not owedDebt was result of identity theftGAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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