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Complaint log

Firstsource Business Process Services complaint log

The newest complaints about Firstsource Business Process Services, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Dec 9, 2024Debt collectionFalse statements or representationAttempted to collect wrong amountLAExplainedYes
Dec 9, 2024Debt collectionFalse statements or representationAttempted to collect wrong amountLAExplainedYes
Dec 7, 2024Debt collectionWritten notification about debtNotification didn't disclose it was an attempt to collect a debtTXExplainedYes
Dec 6, 2024Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedILExplainedYes
Dec 3, 2024Debt collectionWritten notification about debtDidn't receive enough information to verify debtOHExplainedYes
Nov 30, 2024Debt collectionFalse statements or representationAttempted to collect wrong amountNCExplainedYes
Nov 26, 2024Debt collectionFalse statements or representationAttempted to collect wrong amountINExplainedYes
Nov 25, 2024Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingPAExplainedYes
Nov 25, 2024Debt collectionAttempts to collect debt not owedDebt was paidCAExplainedYes
Nov 25, 2024Debt collectionWritten notification about debtDidn't receive notice of right to disputeMDExplainedYes
Nov 23, 2024Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Nov 17, 2024Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedFLExplainedYes
Nov 16, 2024Credit cardsProblem with a purchase shown on your statementOvercharged for something you did purchase with the cardMIExplainedYes
Nov 16, 2024Debt collectionWritten notification about debtDidn't receive enough information to verify debtFLExplainedYes
Nov 16, 2024Debt collectionFalse statements or representationAttempted to collect wrong amountFLExplainedYes
Nov 14, 2024Debt collectionAttempts to collect debt not owedDebt was result of identity theftMAExplainedYes
Nov 13, 2024Debt collectionFalse statements or representationAttempted to collect wrong amountGAExplainedYes
Nov 13, 2024Debt collectionCommunication tacticsFrequent or repeated callsCAExplainedYes
Nov 5, 2024Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysTXExplainedYes
Nov 3, 2024Debt collectionFalse statements or representationAttempted to collect wrong amountFLExplainedYes
Nov 2, 2024Debt collectionFalse statements or representationAttempted to collect wrong amountMDExplainedYes
Oct 31, 2024Debt collectionWritten notification about debtDidn't receive enough information to verify debtOHExplainedYes
Oct 31, 2024Debt collectionCommunication tacticsCalled before 8am or after 9pmSCExplainedYes
Oct 30, 2024Credit reportingIncorrect information on your reportAccount information incorrectSCExplainedYes
Oct 30, 2024Debt collectionWritten notification about debtDidn't receive enough information to verify debtNCExplainedYes
Oct 25, 2024Bank accountsProblem caused by your funds being lowBounced checks or returned paymentsGAExplainedYes
Oct 25, 2024Debt collectionElectronic communicationsFrequent or repeated messagesDCExplainedYes
Oct 24, 2024Debt collectionAttempts to collect debt not owedDebt was paidNYExplainedYes
Oct 22, 2024Debt collectionWritten notification about debtDidn't receive notice of right to disputeNJExplainedYes
Oct 20, 2024Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedCOExplainedYes
Oct 18, 2024Debt collectionFalse statements or representationAttempted to collect wrong amountLAExplainedYes
Oct 13, 2024Debt collectionWritten notification about debtDidn't receive enough information to verify debtNHExplainedYes
Oct 11, 2024Debt collectionFalse statements or representationAttempted to collect wrong amountNJExplainedYes
Oct 6, 2024Debt collectionAttempts to collect debt not owedDebt is not yoursTNExplainedYes
Oct 5, 2024Credit reportingImproper use of your reportReporting company used your report improperlyFLExplainedYes
Oct 1, 2024Debt collectionElectronic communicationsFrequent or repeated messagesNYExplainedYes
Oct 1, 2024Debt collectionWritten notification about debtDidn't receive enough information to verify debtPAExplainedYes
Oct 1, 2024Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedLAExplainedYes
Sep 27, 2024Debt collectionElectronic communicationsFrequent or repeated messagesDCExplainedYes
Sep 17, 2024Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Sep 16, 2024Debt collectionAttempts to collect debt not owedDebt was result of identity theftCAExplainedYes
Sep 13, 2024Debt collectionWritten notification about debtDidn't receive enough information to verify debtGAExplainedYes
Sep 13, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNJExplainedYes
Sep 12, 2024Credit reportingImproper use of your reportReporting company used your report improperlyVAExplainedYes
Sep 10, 2024Debt collectionAttempts to collect debt not owedDebt is not yoursNVExplainedYes
Sep 9, 2024Debt collectionElectronic communicationsYou told them to stop contacting you, but they keep tryingPAExplainedYes
Sep 9, 2024Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Sep 9, 2024Debt collectionFalse statements or representationAttempted to collect wrong amountPAExplainedYes
Sep 8, 2024Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Sep 7, 2024Debt collectionWritten notification about debtDidn't receive enough information to verify debtMDExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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