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Complaint log

Firstsource Business Process Services complaint log

The newest complaints about Firstsource Business Process Services, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Sep 6, 2024Debt collectionAttempts to collect debt not owedDebt is not yoursAZExplainedYes
Sep 6, 2024Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Sep 6, 2024Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Sep 4, 2024Debt collectionWritten notification about debtDidn't receive enough information to verify debtFLExplainedYes
Sep 4, 2024Debt collectionAttempts to collect debt not owedDebt was result of identity theftPAExplainedYes
Aug 30, 2024Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingILExplainedYes
Aug 29, 2024Auto loans & leasesProblems at the end of the loan or leaseTermination fees or other problem when ending the lease earlyCAExplainedYes
Aug 29, 2024Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Aug 27, 2024Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingCAExplainedYes
Aug 24, 2024Debt collectionElectronic communicationsFrequent or repeated messagesMDExplainedYes
Aug 21, 2024Debt collectionAttempts to collect debt not owedDebt was result of identity theftOHExplainedYes
Aug 20, 2024Debt collectionAttempts to collect debt not owedDebt was result of identity theftNYExplainedYes
Aug 18, 2024Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingKYExplainedYes
Aug 18, 2024Debt collectionAttempts to collect debt not owedDebt is not yoursNYExplainedYes
Aug 16, 2024Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedYes
Aug 15, 2024Debt collectionWritten notification about debtDidn't receive enough information to verify debtOKExplainedYes
Aug 14, 2024Debt collectionFalse statements or representationAttempted to collect wrong amountCTExplainedYes
Aug 14, 2024Debt collectionWritten notification about debtDidn't receive notice of right to disputeAZExplainedYes
Aug 11, 2024Debt collectionElectronic communicationsFrequent or repeated messagesTXExplainedYes
Aug 8, 2024Debt collectionElectronic communicationsFrequent or repeated messagesTXExplainedYes
Aug 7, 2024Debt collectionAttempts to collect debt not owedDebt was paidTXExplainedYes
Aug 6, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Aug 3, 2024Debt collectionElectronic communicationsFrequent or repeated messagesNVExplainedYes
Aug 1, 2024Debt collectionAttempts to collect debt not owedDebt was paidTXExplainedYes
Jul 31, 2024Debt collectionAttempts to collect debt not owedDebt is not yoursILExplainedYes
Jul 29, 2024Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Jul 29, 2024Debt collectionAttempts to collect debt not owedDebt was result of identity theftTXExplainedYes
Jul 27, 2024Debt collectionWritten notification about debtDidn't receive enough information to verify debtPAExplainedYes
Jul 24, 2024Debt collectionFalse statements or representationAttempted to collect wrong amountORExplainedYes
Jul 22, 2024Debt collectionElectronic communicationsFrequent or repeated messagesOHExplainedYes
Jul 21, 2024Debt collectionCommunication tacticsFrequent or repeated callsCAExplainedYes
Jul 17, 2024Debt collectionWritten notification about debtDidn't receive enough information to verify debtINExplainedYes
Jul 17, 2024Debt collectionWritten notification about debtDidn't receive notice of right to disputeNCExplainedYes
Jul 16, 2024Debt collectionElectronic communicationsFrequent or repeated messagesALExplainedYes
Jul 16, 2024Debt collectionAttempts to collect debt not owedDebt is not yoursMDExplainedYes
Jul 12, 2024Debt collectionWritten notification about debtDidn't receive enough information to verify debtILExplainedYes
Jul 11, 2024Debt collectionWritten notification about debtDidn't receive enough information to verify debtPAExplainedYes
Jul 5, 2024Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXExplainedYes
Jul 3, 2024Debt collectionAttempts to collect debt not owedDebt was result of identity theftTXExplainedYes
Jul 3, 2024Debt collectionFalse statements or representationAttempted to collect wrong amountMIExplainedYes
Jul 1, 2024Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languageTXExplainedYes
Jun 29, 2024Debt collectionWritten notification about debtNotification didn't disclose it was an attempt to collect a debtTXExplainedYes
Jun 24, 2024Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingCAExplainedYes
Jun 20, 2024Debt collectionWritten notification about debtDidn't receive enough information to verify debtILExplainedYes
Jun 20, 2024Debt collectionAttempts to collect debt not owedDebt was paidNYExplainedYes
Jun 17, 2024Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Jun 14, 2024Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Jun 13, 2024Debt collectionElectronic communicationsYou told them to stop contacting you, but they keep tryingILExplainedYes
Jun 12, 2024Debt collectionWritten notification about debtDidn't receive notice of right to disputeMDExplainedYes
Jun 9, 2024Debt collectionWritten notification about debtDidn't receive notice of right to disputeNVExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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