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Complaint log

Firstsource Business Process Services complaint log

The newest complaints about Firstsource Business Process Services, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Sep 17, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountCAExplainedYes
Sep 17, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountPAExplainedYes
Sep 16, 2025Debt collectionElectronic communicationsFrequent or repeated messagesRIExplainedYes
Sep 15, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftCAExplainedYes
Sep 15, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursSCExplainedYes
Sep 14, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountFLExplainedYes
Sep 13, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountPAExplainedYes
Sep 13, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtSCExplainedYes
Sep 12, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursORExplainedYes
Sep 10, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursMAExplainedYes
Sep 10, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountGAExplainedYes
Sep 9, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftCAExplainedYes
Sep 9, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountGAExplainedYes
Sep 7, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftAZExplainedYes
Sep 4, 2025Credit reportingIncorrect information on your reportAccount information incorrectMIExplainedYes
Sep 1, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountFLExplainedYes
Sep 1, 2025Debt collectionElectronic communicationsFrequent or repeated messagesARExplainedYes
Aug 28, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXExplainedYes
Aug 27, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountMIExplainedYes
Aug 26, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtFLExplainedYes
Aug 25, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountGAExplainedYes
Aug 23, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Aug 18, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXExplainedYes
Aug 15, 2025Payday & personal loansStruggling to pay your loanFLExplainedYes
Aug 15, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursMOExplainedYes
Aug 12, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountOHExplainedYes
Aug 12, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursCOExplainedYes
Aug 10, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursGAExplainedYes
Aug 9, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountMAExplainedYes
Aug 9, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftCAExplainedYes
Aug 6, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursNYExplainedYes
Aug 5, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftTXExplainedYes
Aug 2, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtFLExplainedYes
Aug 1, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Jul 31, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursNYExplainedYes
Jul 29, 2025Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languageMNExplainedYes
Jul 26, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountKYExplainedYes
Jul 25, 2025Debt collectionWritten notification about debtDidn't receive notice of right to disputeGAExplainedYes
Jul 23, 2025Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedTNExplainedYes
Jul 22, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftNYExplainedYes
Jul 21, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountCAExplainedYes
Jul 21, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftNYExplainedYes
Jul 17, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtNYExplainedYes
Jul 17, 2025Debt collectionElectronic communicationsYou told them to stop contacting you, but they keep tryingPAExplainedYes
Jul 15, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountCAExplainedYes
Jul 14, 2025Debt relief & credit repairProblem with customer serviceOHExplainedYes
Jul 12, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftCAExplainedYes
Jul 10, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountCOExplainedYes
Jul 3, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Jul 2, 2025Credit reportingImproper use of your reportReceived unsolicited financial product or insurance offers after opting outNJExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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