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Complaint log

Firstsource Business Process Services complaint log

The newest complaints about Firstsource Business Process Services, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Dec 2, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursGAExplainedYes
Dec 1, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursMIExplainedYes
Nov 27, 2025Debt relief & credit repairDidn't provide services promisedGAExplainedYes
Nov 27, 2025Debt collectionElectronic communicationsYou told them to stop contacting you, but they keep tryingNCExplainedYes
Nov 25, 2025Debt collectionElectronic communicationsFrequent or repeated messagesARExplainedYes
Nov 25, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountMOExplainedYes
Nov 23, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Nov 21, 2025Debt collectionAttempts to collect debt not owedDebt was paidKYExplainedYes
Nov 20, 2025Credit reportingIncorrect information on your reportAccount status incorrectVAExplainedYes
Nov 19, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountGAExplainedYes
Nov 19, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtNCExplainedYes
Nov 14, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedPAExplainedYes
Nov 14, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Nov 14, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountPAExplainedYes
Nov 13, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Nov 13, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Nov 10, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Nov 9, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountMDExplainedYes
Nov 7, 2025Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Nov 5, 2025Credit reportingImproper use of your reportReporting company used your report improperlyALExplainedYes
Nov 5, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursNJExplainedYes
Nov 5, 2025Credit reportingImproper use of your reportReporting company used your report improperlyVAExplainedYes
Nov 3, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountILExplainedYes
Nov 3, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountNYExplainedYes
Oct 31, 2025Debt collectionElectronic communicationsFrequent or repeated messagesGAExplainedYes
Oct 29, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtTNExplainedYes
Oct 26, 2025Debt collectionElectronic communicationsYou told them to stop contacting you, but they keep tryingGAExplainedYes
Oct 26, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursLAExplainedYes
Oct 24, 2025Debt collectionElectronic communicationsYou told them to stop contacting you, but they keep tryingMIExplainedYes
Oct 22, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Oct 22, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Oct 19, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtCAExplainedYes
Oct 19, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtCAExplainedYes
Oct 18, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountOKExplainedYes
Oct 15, 2025Debt collectionElectronic communicationsYou told them to stop contacting you, but they keep tryingNJExplainedYes
Oct 15, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursLAExplainedYes
Oct 15, 2025Debt collectionElectronic communicationsYou told them to stop contacting you, but they keep tryingNJExplainedYes
Oct 14, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountNCExplainedYes
Oct 9, 2025Debt collectionElectronic communicationsYou told them to stop contacting you, but they keep tryingNCExplainedYes
Oct 8, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Oct 4, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursNCExplainedYes
Oct 3, 2025Debt collectionCommunication tacticsFrequent or repeated callsDEExplainedYes
Oct 3, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftTXExplainedYes
Sep 30, 2025Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingMDExplainedYes
Sep 28, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursMDExplainedYes
Sep 24, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursGAExplainedYes
Sep 23, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseNYExplainedYes
Sep 18, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountINExplainedYes
Sep 18, 2025Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingTXExplainedYes
Sep 17, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftORExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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