Debt collection
FIS debt collection complaints
Consumers have filed 425 complaints about FIS's debt collection, 54 in the last 12 months (-11%). FIS answered 100% on time and closed 0% with relief. See the whole FIS record.
FIS against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | FIS (Fidelity National Information Services) | 54 | 100% | 0% |
Latest FIS debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 18, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Mar 14, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 8, 2025 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Mar 7, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 3, 2025 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Feb 27, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Feb 26, 2025 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Feb 11, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Feb 11, 2025 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Feb 6, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Feb 4, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jan 31, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jan 30, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jan 29, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 21, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jan 16, 2025 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| Jan 10, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 29, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 26, 2024 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Dec 20, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Dec 20, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Dec 18, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Dec 4, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 3, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Nov 18, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Nov 11, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 8, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 8, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 3, 2024 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Oct 26, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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