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Auto loans & leases

Fleet Financial auto loans & leases complaints

Consumers have filed 39 complaints about Fleet Financial's auto loans & leases, 5 in the last 12 months. Fleet Financial answered 20% on time and closed 0% with relief. See the whole Fleet Financial record.

Fleet Financial against other auto lenders

#Company12 monthsChangeOn timeReliefAll time
1Santander Holdings USA2,463+55%100%36%5,915
2Ally Financial1,987+53%100%4%9,980
3Westlake Financial1,921+69%100%0%6,159
4Credit Acceptance1,277+12%99.7%4%6,077
5Capital One1,225+17%100%2%6,196
6Bridgecrest1,019+29%99.5%0%3,330
7Hyundai Capital America996+81%100%0%4,690
8Toyota Financial Services938+52%99.9%6%4,524
9Exeter Finance830+24%99.9%0%2,969
10Wells Fargo686+40%100%19%6,683
11American Honda Finance556+57%99.6%0%2,789
12American Credit Acceptance554+63%100%0%1,840
13Fleet Financial5new20%0%39

Every auto lender ranked

Latest Fleet Financial auto loans & leases complaints

ReceivedAboutIssueStateAnswerOn time
Jan 24, 2019Auto loans & leasesStruggling to pay your loanLender trying to repossess or disable the vehicleVAExplainedYes
Jan 24, 2019Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offVAExplainedYes
Sep 2, 2018Auto loans & leasesGetting a loan or leaseConfusing or misleading advertising or marketingPAExplainedNo
Jul 31, 2018Auto loans & leasesGetting a loan or leaseHigh-pressure sales tacticsSCExplainedNo
Feb 1, 2017Auto loans & leasesTaking out the loan or leaseCOExplainedYes
Jan 31, 2017Auto loans & leasesTaking out the loan or leaseCOExplainedYes
Jan 19, 2017Auto loans & leasesManaging the loan or leaseTXExplainedYes
Jul 30, 2016Auto loans & leasesShopping for a loan or leaseCOExplainedNo
Mar 22, 2016Auto loans & leasesShopping for a loan or leaseVAExplainedNo

Your rights with auto lenders

Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.

Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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