Auto lender · complaint record
Fleet Financial complaints
Filed under Fleet Financial, Inc.
Consumers have filed 57 complaints about Fleet Financial since 2016, 6 of them in the last 12 months. It answered 33.3% on time and closed 0% with relief for the customer. The most common problem is problems at the end of the loan or lease.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 57
- Last 12 months
- 6
- Answered on time
- 33.3%
- Closed with relief
- 0%
- Last 30 days
- 3
- Rank
- #64 of 193
Since March 2016
new vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: Oct 28, 2026
Most complained-about auto lenders
Fleet Financial complaints by month
The busiest month was July 2025 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Fleet Financial answered all time
- Closed with non-monetary relief47%
- Closed with explanation4986%
- Untimely response47%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Fleet Financial complaints are about
Top Fleet Financial problems
Inside "Getting a loan or lease"
- Confusing or misleading advertising or marketing 6
- Fraudulent loan 5
- High-pressure sales tactics 4
- Credit denial 2
- Changes in terms mid-deal or after closing 2
Where Fleet Financial complaints come from
Most complaints: Florida (7), South Carolina (5), Colorado (5), California (4), Nevada (4).
Fleet Financial compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | The Savings GroupAuto loans & leases | 63 | 41 | C |
| 2 | AC AutoPay LLC, Denver, CO BranchAuto loans & leases | 60 | 38 | C |
| 3 | CARS AcquisitionAuto loans & leases | 81 | 34 | A |
| 4 | EA HoldingsAuto loans & leases | 3 | 33 | F |
| 5 | Innovate ManagedAuto loans & leases | 6 | 32 | F |
| 6 | Cooley EnterprisesAuto loans & leases | 8 | 31 | F |
| 7 | Challenge Financial ServicesAuto loans & leases | 5 | 27 | F |
| 8 | Fleet FinancialAuto loans & leases | - | 6 | - |
Compare side by side: Fleet Financial vs The Savings Group · Fleet Financial vs AC AutoPay LLC, Denver, CO Branch · Fleet Financial vs CARS Acquisition · Fleet Financial vs EA Holdings
What people say about Fleet Financial
All experiencesNo experiences with Fleet Financial yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Fleet Financial complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 28, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem related to refinancing | No timely reply |
| Oct 22, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem related to refinancing | No timely reply |
| Oct 20, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem related to refinancing | No timely reply |
| Aug 20, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | No timely reply |
| Jan 25, 2026 | Payday & personal loans | Can't contact lender or servicer | Explained |
| Dec 10, 2025 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | Explained |
| Nov 3, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 2, 2025 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Jul 19, 2025 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Fixed |
| Jul 10, 2025 | Auto loans & leases | Getting a loan or leaseCredit denial | Explained |
| Jul 6, 2025 | Auto loans & leases | Getting a loan or leaseHigh-pressure sales tactics | Explained |
| Jun 30, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
Questions about Fleet Financial
How many complaints does Fleet Financial have?
Fleet Financial has 57 complaints on record since March 2016, including 6 in the last 12 months and 3 in the last 30 days. That makes it number 1,757 of every company by complaints this year.
Does Fleet Financial respond to complaints?
Yes. Fleet Financial answered 33.3% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Fleet Financial?
The most common problems are problems at the end of the loan or lease (10), getting a loan or lease (19), can't contact lender or servicer (1).
Is Fleet Financial legit?
Fleet Financial is a real company with a public complaint record: consumers have complained about it 57 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Fleet Financial legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Fleet Financial?
Complain to Fleet Financial in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Fleet Financial complaints come from?
Most come from Florida (7), South Carolina (5), Colorado (5). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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