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Complaint log

Gentry Finance complaint log

The newest complaints about Gentry Finance, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Aug 27, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNEExplainedNo
Mar 25, 2026Debt collectionCommunication tacticsFrequent or repeated callsUTExplainedNo
Dec 6, 2025Payday & personal loansProblem with the payoff process at the end of the loanUTExplainedNo
Nov 6, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportALExplainedYes
Apr 26, 2024Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingUTExplainedYes
Mar 7, 2024Payday & personal loansProblem when making paymentsUTExplainedYes
Aug 16, 2022Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Jul 5, 2022Debt collectionWritten notification about debtDidn't receive notice of right to disputeNVExplainedYes
May 19, 2022Payday & personal loansIncorrect information on your reportInformation belongs to someone elseUTExplainedYes
Jan 20, 2022Payday & personal loansProblem when making paymentsUTExplainedYes
Sep 8, 2021Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingUTExplainedYes
Jul 22, 2021Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingTXExplainedYes
Jun 10, 2020Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeGAExplainedYes
Feb 20, 2020Credit reportingIncorrect information on your reportInformation belongs to someone elseUTExplainedYes
Aug 2, 2019Credit reportingIncorrect information on your reportAccount information incorrectSDExplainedYes
Jan 9, 2019Debt collectionAttempts to collect debt not owedDebt was result of identity theftNVExplainedYes
Sep 7, 2018Credit reportingIncorrect information on your reportInformation belongs to someone elseNVExplainedYes
Jul 6, 2018Payday & personal loansReceived a loan you didn't apply forNVExplainedYes
Jun 4, 2018Payday & personal loansProblem with the payoff process at the end of the loanUTExplainedYes
May 11, 2018Debt collectionThreatened to contact someone or share information improperlyContacted you after you asked them to stopUTExplainedYes
Apr 9, 2018Debt collectionThreatened to contact someone or share information improperlyContacted your employerUTExplainedYes
Feb 19, 2018Payday & personal loansStruggling to pay your loanOKExplainedYes
Jan 31, 2018Payday & personal loansProblem when making paymentsTXExplainedYes
Sep 18, 2017Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Sep 13, 2017Payday & personal loansCharged fees or interest you didn't expectUTExplainedYes
Aug 25, 2017Debt collectionCommunication tacticsFrequent or repeated callsUTExplainedYes
Aug 5, 2017Payday & personal loansReceived a loan you didn't apply forIDExplainedYes
Jul 15, 2017Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportLAExplainedYes
May 12, 2017Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingUTExplainedYes
May 11, 2017Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep trying-ExplainedYes
Apr 13, 2017Debt collectionImproper contact or sharing of infoContacted employer after asked not toUTExplainedYes
Apr 7, 2017Payday & personal loansCharged fees or interest I didn't expectAZExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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